Data Operations Support Lead

Remotedxb; Dubai; On-site; AED 600,000 - 1,100,000; Full time

Job summary

GDIT invites a senior IT operations leader to oversee data platforms, pipelines and AI/ML capabilities in a Dubai role. You will implement monitoring, incident response, and release processes while ensuring pipeline health against SLAs.

Collaboration with governance and engineering teams will operationalize data quality and metadata rules. You will drive automation using CI/CD, IaC and SRE practices, mentor Data Operations staff, and manage AWS cloud environments to ensure reliable data services

Qualifications

• 10+ years in IT management focusing on data governance and modernization.
• Experience with big data cloud solution architecture and BI.
• Familiarity with DAMA-DMBOK data governance framework and ITIL/ITSM.
• Proficient in automation using Python/PowerShell for operations.

Responsibilities

• Lead daily operations for data platforms, pipelines, and AI/ML capabilities.
• Establish monitoring, incident response, and release procedures.
• Monitor availability against SLAs and perform root-cause analysis.
• Oversee ETL/ELT pipelines, APIs, and data lakes operational health.
• Support AWS cloud data platforms, including patching and env management.
• Collaborate to operationalize data quality rules and metadata.
• Promote CI/CD, IaC, and SRE best practices.
• Lead Data Operations personnel, assign priorities, and mentor the team.

Skills

IT Management

Data governance

Modernization

Big data

Cloud platforms

Automation

CI/CD

IaC

SRE

Python

PowerShell

MDM

Education

Bachelor's degree

Tools

Monte Carlo

Collibra

Informatica

MDM platforms

Job description

Responsibilities

• Lead daily operations for CMM data platforms, pipelines, integrations, and AI/ML capabilities
• Establish procedures for monitoring, incident response, problem management, and releases
• Monitor platform availability and pipeline health against SLAs and conduct root-cause analysis
• Oversee operational performance of ETL/ELT pipelines, APIs, and data lakes
• Support cloud data platforms in AWS, including patching and environment management
• Partner with Data Governance and Engineering to operationalize data quality rules and metadata
• Promote automation using CI/CD, IaC, and SRE best practices
• Lead Data Operations personnel, assign priorities, and mentor team members

Requirements

• 10+ years of experience in IT Management with emphasis on data governance and modernization
• Bachelor's degree from an accredited college or university
• Expertise in big data cloud solution architecture, cybersecurity, and business intelligence
• Experience with master data management (MDM) platforms or enterprise data governance tooling
• Familiarity with data governance frameworks such as DAMA-DMBOK
• ITIL Foundation certification or equivalent ITSM experience
• Familiarity with Python or PowerShell for automation
• Experience with data observability platforms like Monte Carlo, Collibra, or Informatica

About the Company

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.