Customs Controller

Black & Grey HR; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Attractive salary and benefits

Job summary

Black & Grey HR is seeking a proactive Customs Controller with 5 years of freight forwarding experience to oversee end-to-end import and export customs clearance in the UAE and GCC regions. The role ensures compliance with regulatory requirements and minimizes operational risks while facilitating smooth cargo movement.

You will be the main liaison with Dubai Customs and other GCC authorities, coordinating with operations, agents, and transporters to prevent delays and disputes.

Qualifications

• Bachelors degree in Logistics, Supply Chain, International Trade or related field.
• Minimum 5 years of experience in customs clearance within a freight forwarding company.
• Strong knowledge of UAE customs procedures, E-Mirsal systems, HS code classification and tariff application, and trade compliance regulations.

Responsibilities

• Manage end-to-end import and export customs clearance for air, sea, and land shipments.
• Review and verify customs declarations, invoices, packing lists, COO and other supporting documentation.
• Ensure accurate HS code classification, customs valuation, and application of duties, VAT and exemptions.
• Coordinate with operations, documentation teams, transporters, and clearing agents to ensure smooth cargo flow.
• Monitor shipment status to proactively prevent delays, inspections, penalties, fines or clearance issues.
• Act as the primary point of contact with Dubai Customs and other GCC customs authorities.
• Provide guidance to operations and sales teams on customs compliance requirements.
• Train internal staff on documentation standards, classification accuracy and compliance best practices.
• Identify process gaps and recommend improvements to reduce compliance risks and clearance time.

Skills

Detail-oriented

Coordination skills

Problem solving

English proficiency

Education

Bachelor's degree in Logistics, Supply Chain, International Trade or related field

Job description

Black & Grey HR is seeking a proactive and detail-oriented Customs Controller with 5 years of experience in the freight forwarding industry. The role is responsible for overseeing end-to-end import and export customs clearance activities ensuring full compliance with UAE and GCC customs regulations and minimizing operational risks. The ideal candidate will serve as the key point of contact with customs authorities and support seamless cargo movement across borders.

Customs Clearance & Operations

• Manage end-to-end import and export customs clearance for air sea and land shipments.
• Review and verify customs declarations invoices packing lists COO and other supporting documentation.
• Ensure accurate HS code classification customs valuation and application of duties VAT and exemptions.
• Coordinate with operations documentation teams transporters and clearing agents to ensure smooth cargo flow.
• Monitor shipment status to proactively prevent delays inspections penalties fines or clearance issues.

Regulatory Compliance

• Ensure strict adherence to UAE customs laws Dubai Customs regulations and GCC trade requirements.
• Stay updated on tariff amendments regulatory changes and compliance guidelines impacting freight forwarding operations.
• Manage rules of origin requirements and Free Trade Agreement (FTA) documentation where applicable.
• Maintain accurate audit-ready records in line with customs authority requirements.
• Resolve customs discrepancies inspection findings and clearance disputes efficiently.

Authority & Stakeholder Liaison

• Act as the primary point of contact with Dubai Customs and other GCC Customs Authorities
• Handle customs inspections queries clarifications and documentation requests.
• Build and maintain strong working relationships with customs officials and regulatory bodies.

Internal Advisory & Process Improvement

• Provide guidance to operations and sales teams on customs compliance requirements.
• Train internal staff on documentation standards classification accuracy and compliance best practices.
• Identify process gaps and recommend improvements to reduce compliance risks and clearance time

Requirements

• Bachelors degree in Logistics Supply Chain International Trade or related field.
• Minimum 5 years of experience in customs clearance within a freight forwarding company.
• Strong knowledge of: UAE customs procedures and E-Mirsal systems HS code classification and tariff application Customs valuation methods Rules of Origin and trade compliance regulations
• Experience handling air sea and land freight shipments.
• Strong coordination and problem-solving skills.
• Ability to manage high shipment volumes under tight deadlines.
• Excellent communication skills in English (Arabic is an advantage).

Benefits

Attractive Salary Benefits