Senior Customs Controller – UAE & GCC Compliance

Black & Grey HR; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Attractive salary and benefits

Job summary

Black & Grey HR is seeking a proactive Customs Controller with 5 years of freight forwarding experience to oversee end-to-end import and export customs clearance in the UAE and GCC regions. The role ensures compliance with regulatory requirements and minimizes operational risks while facilitating smooth cargo movement.

You will be the main liaison with Dubai Customs and other GCC authorities, coordinating with operations, agents, and transporters to prevent delays and disputes.

Qualifications

• Bachelors degree in Logistics, Supply Chain, International Trade or related field.
• Minimum 5 years of experience in customs clearance within a freight forwarding company.
• Strong knowledge of UAE customs procedures, E-Mirsal systems, HS code classification and tariff application, and trade compliance regulations.

Responsibilities

• Manage end-to-end import and export customs clearance for air, sea, and land shipments.
• Review and verify customs declarations, invoices, packing lists, COO and other supporting documentation.
• Ensure accurate HS code classification, customs valuation, and application of duties, VAT and exemptions.
• Coordinate with operations, documentation teams, transporters, and clearing agents to ensure smooth cargo flow.
• Monitor shipment status to proactively prevent delays, inspections, penalties, fines or clearance issues.
• Act as the primary point of contact with Dubai Customs and other GCC customs authorities.
• Provide guidance to operations and sales teams on customs compliance requirements.
• Train internal staff on documentation standards, classification accuracy and compliance best practices.
• Identify process gaps and recommend improvements to reduce compliance risks and clearance time.

Skills

Detail-oriented

Coordination skills

Problem solving

English proficiency

Education

Bachelor's degree in Logistics, Supply Chain, International Trade or related field

Job description

Black & Grey HR is seeking a proactive Customs Controller with 5 years of freight forwarding experience to oversee end-to-end import and export customs clearance in the UAE and GCC regions. The role ensures compliance with regulatory requirements and minimizes operational risks while facilitating smooth cargo movement.

You will be the main liaison with Dubai Customs and other GCC authorities, coordinating with operations, agents, and transporters to prevent delays and disputes.