Customer Service Representative

CARCASSONNE Gold & Diamonds LLC; Abu Dhabi; Vor Ort; AED 60.000 - 90.000; Vollzeit

Zusammenfassung

CARCASSONNE Gold & Diamonds LLC in Abu Dhabi is seeking a Customer Service Representative to handle customer queries with professionalism, resolve issues quickly, and maintain long-term client relationships.

The role covers walk-in, online and phone inquiries, order processing, delivery coordination, after-sales follow-up, and customer data management to support showroom and e-commerce operations.

Qualifikationen

• Friendly personality and strong communication.
• English fluency required, Arabic preferred.
• Prior experience in retail or service industry.
• Good computer and typing skills.

Aufgaben

• Handle walk-in, online, and phone inquiries
• Process orders and coordinate delivery/shipping
• Follow up on after-sales service
• Maintain customer records and feedback reports
• Support showroom and e-commerce operations

Kenntnisse

Friendly demeanor

Strong communication

English fluency

Arabic preferred

Retail experience

Computer skills

Jobbeschreibung

Customer Service Representative

Location: Abu Dhabi, UAE
Experience: 1–3 years in customer-facing roles

Job Description: We are looking for a Customer Service Representative who can handle customer queries with professionalism, resolve issues quickly, and maintain long-term relationships with clients.

Key Responsibilities:

• Handle walk-in, online, and phone inquiries
• Process orders and coordinate delivery/shipping
• Follow up on after-sales service
• Maintain customer records and feedback reports
• Support showroom and e-commerce operations

Qualifications:

• Friendly personality and strong communication
• English fluency required, Arabic preferred
• Prior experience in the retail or service industry
• Good computer and typing skills