Banking Customer Service Executive

A Group; Dubai; On-site; AED 44,640 - 72,540; Full time

Benefits offered by this job

Competitive salary package

Visa provided as per UAE Labor Law

Medical insurance and company benefits

Job summary

A Group is hiring a Banking Customer Service Executive in the UAE to handle customer inquiries, process service requests, and provide product information. The role requires maintaining accurate client data and supporting application processing in a fast-paced, customer-focused environment.

The position offers a competitive package with visa support, medical insurance, and career growth opportunities. Freshers are welcome to apply and will be expected to learn quickly and maintain confidentiality

Qualifications

• Strong communication and customer handling skills.
• Basic knowledge of banking or financial services is an advantage.
• Good computer skills and MS Office knowledge.
• Professional attitude and problem-solving ability.
• Ability to work in a customer-focused environment.

Responsibilities

• Assist customers with banking inquiries and service requests.
• Handle account-related documentation and customer information.
• Provide information about banking products and services.
• Respond to customer concerns in a professional manner.
• Update records and maintain accurate client details.
• Support application processing and administrative procedures.
• Follow company policies and customer service standards.
• Maintain confidentiality of customer information.

Skills

Strong communication

Customer handling

Basic banking knowledge

MS Office

Professional attitude

Tools

MS Office

Job description

Position

Banking Customer Service Executive

Employment Type

Full-Time

Location

UAE

Responsibilities

• Assist customers with banking inquiries and service requests
• Handle account-related documentation and customer information
• Provide information about banking products and services
• Respond to customer concerns in a professional manner
• Update records and maintain accurate client details
• Support application processing and administrative procedures
• Follow company policies and customer service standards
• Maintain confidentiality of customer information

Requirements

• Freshers are welcome to apply
• Strong communication and customer handling skills
• Basic knowledge of banking or financial services is an advantage
• Good computer skills and MS Office knowledge
• Professional attitude and problem-solving ability
• Ability to work in a customer-focused environment

Benefits

• Competitive salary package
• Visa provided as per UAE Labor Law
• Medical insurance and additional company benefits
• Career growth opportunities
• Professional and supportive working environment

Only shortlisted candidates will be contacted for the interview process.