Customer Growth & Relations Executive

Magnet HR Tech Digital; Dubai; On-site; AED 90,000 - 180,000; Full time

Job summary

Magnet HR Tech Digital is seeking a proactive Customer Service Executive to bridge customer relations, sales, and marketing within our trading and marketing setups in the GCC region.

You will manage client communications, support campaigns, coordinate orders, and provide regular feedback to help optimize service quality and drive business growth. A graduate degree and 3–5 years of relevant experience are preferred.

Qualifications

• 3–5 years of proven experience across sales, marketing, and customer relationship management functions.
• Industry background in marketing and trading companies in the GCC region.
• Exceptional communication and negotiation skills with a customer-centric mindset.

Responsibilities

• Manage day-to-day client communications and maintain long-term corporate relationships.
• Assist in implementing marketing campaigns, identify new lead opportunities, and follow up on sales pipelines.
• Oversee customer orders from placement to delivery, coordinating with logistics, trading, and inventory teams.
• Gather customer feedback, analyze market trends, and compile regular reports for management to optimize service and marketing strategies.

Skills

Customer relations

Sales

Marketing

Communication

Negotiation

Problem solving

Education

Any graduate degree

Job description

Magnet HR Tech Digital is seeking a proactive Customer Service Executive to bridge customer relations, sales, and marketing within our trading and marketing setups in the GCC region.

You will manage client communications, support campaigns, coordinate orders, and provide regular feedback to help optimize service quality and drive business growth. A graduate degree and 3–5 years of relevant experience are preferred.