Customer Relations Executive

Major Developments; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Major Developments in Dubai is seeking a dedicated Customer Relations Executive to build and maintain strong relationships with clients in the real estate sector. The role targets a junior-level professional with prior real estate development experience, offering growth opportunities within customer relationship management.

The successful candidate will manage inquiries, coordinate with internal teams, and support service excellence while ensuring accurate client records and timely updates

Qualifications

• Previous experience in real estate development is mandatory.
• Strong communication and interpersonal skills are required.
• Customer-focused mindset with excellent coordination abilities.
• Ability to manage client interactions professionally.
• Suitable for a junior-level professional seeking growth in real estate industry.

Responsibilities

• Manage customer communications and respond to client inquiries professionally.
• Maintain strong relationships with customers throughout their journey.
• Coordinate with internal departments to ensure timely resolution of customer requests.
• Support customer service activities and maintain accurate client records.
• Follow up on customer requirements and provide regular updates.
• Assist in improving overall customer satisfaction and service experience.

Skills

Communication skills

Interpersonal skills

Customer-focused

Coordination abilities

Client interactions

Education

Bachelor's Degree in Business Administration, Marketing, Real Estate Management, or a related field

Job description

Major Developments is seeking a professional and customer-focused Customer Relations Executive to join its team in Dubai. This role is suitable for a junior-level professional with previous real estate development experience who is looking to build a career in customer relationship management.

Key Responsibilities

• Manage customer communications and respond to client inquiries professionally.
• Maintain strong relationships with customers throughout their journey.
• Coordinate with internal departments to ensure timely resolution of customer requests.
• Support customer service activities and maintain accurate client records.
• Follow up on customer requirements and provide regular updates.
• Assist in improving overall customer satisfaction and service experience.

Requirements

• Previous experience in real estate development is mandatory.
• Strong communication and interpersonal skills.
• Customer-focused mindset with excellent coordination abilities.
• Ability to manage client interactions professionally.
• Suitable for a junior-level professional seeking growth opportunities in the real estate industry.
• Female candidates are preferred.

Strong knowledge of

• Customer relationship management and client coordination.
• Real estate development processes and customer service practices.
• Professional communication and stakeholder management.
• Bachelor's Degree in Business Administration, Marketing, Real Estate Management, or a related field