Customer Experience Support Executive

VAM Systems; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

VAM Systems in the UAE is seeking a Customer Experience Support Executive to join our team in Dubai. The role focuses on collecting department requirements, analyzing data, and preparing trend reports for the Customer Experience Department.

The ideal candidate will be proficient in Microsoft 365 (Excel, PowerPoint, Power BI), with strong communication skills and the ability to work under pressure. This is a full-time on-site position with a two week to one month joining window.

Qualifications

• Excellent oral and written skills in English.
• Expertise in Microsoft 365 including Excel, PowerPoint and Power BI.
• Strong written and verbal communication under pressure.

Responsibilities

• Collect and analyze department requirements and prepare trend analysis reports from all monitoring activities within the Customer Experience Department.
• Assist in preparing reports in Excel and dashboards.
• Ensure timely submission of required reports.

Skills

Excellent English

Strong communication

Under pressure

Tools

Microsoft 365 Suite

Excel

PowerPoint

Power BI

Job description

We are currently looking Customer Experience Support Executive for our UAE operations with the following terms & conditions.

Key Accountabilities

Collect and analyze department requirements and prepare trend analysis reports from all monitoring activities within the Customer Experience Department.

Reporting & Documentation

Assist in preparing reports in Excel and dashboards.

Ensure timely submission of required reports.

Qualification & Experience

Excellent oral and written skills in English.

Must be an expert in Microsoft 365 (Excel PPT Power BI etc.).

Strong written and verbal communication skills.

Ability to work well under pressure and meet deadlines.

Joining time frame: 2 weeks (maximum 1 month)

Remote Work :

No

Employment Type :

Full-time