Customer Experience Cashier & Service Concierge

AlFuttaim; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Job summary

Al-Futtaim Retail is seeking a customer-focused Shopping Experience Assistant - Cashier to support IKEA store operations in Abu Dhabi, United Arab Emirates. You will handle cashier duties, assist customers, and help with service bookings and returns. The role requires at least two years of customer service experience, excellent English, and a proactive approach.

Arabic language skills are preferred. This on-site position offers a chance to contribute to a welcoming shopping environment within a

Qualifications

• High School Diploma required.
• Minimum 2 years of experience in a similar customer service role.
• Excellent proficiency in English is required.
• Arabic language proficiency is preferred.
• Strong communication and interpersonal skills.
• Ability to work proactively while maintaining accurate and efficient customer service operations.

Responsibilities

• Cashier operations and payment processing.
• Customer welcome and shopping assistance.
• Returns and exchange desk.
• Smaland customer service and child safety.
• IKEA service bookings and customer follow-up.
• Store procedures and operational support.

Skills

Customer service

English proficiency

Arabic (preferred)

Cash handling

Numerical accuracy

Communication skills

Interpersonal skills

Education

High School Diploma

Job description

Al-Futtaim Retail is seeking a customer-focused Shopping Experience Assistant - Cashier to support IKEA store operations in Abu Dhabi, United Arab Emirates. You will handle cashier duties, assist customers, and help with service bookings and returns. The role requires at least two years of customer service experience, excellent English, and a proactive approach.

Arabic language skills are preferred. This on-site position offers a chance to contribute to a welcoming shopping environment within a