Customer Experience Associate

Triangle Talent solutions RH - France; Abu Dhabi; On-site; AED 42,000 - 54,000; Full time

Job summary

Triangle Talent solutions RH - France is hiring a Customer Experience Associate to join our Abu Dhabi team. This full-time, entry-level role focuses on delivering friendly, professional service across phone, email, and chat.

You will assist customers, provide product information, maintain records, and coordinate with internal teams. Fresh graduates are welcome; no prior experience is required, and full training will be provided to develop customer service skills and support career growth.

Qualifications

• High school diploma or equivalent.
• No previous experience required.
• Fresh graduates welcome to apply.
• Basic computer and internet skills.
• Good communication and interpersonal skills.
• Friendly, patient, and customer-focused.
• Organized, detail-oriented, and responsible.
• Able to work independently and in a team.

Responsibilities

• Assist customers with questions, requests, and basic concerns.
• Provide friendly and professional customer service.
• Respond to customer inquiries through phone, email, or chat.
• Provide basic information about products and services.
• Follow up on customer requests and issues.
• Maintain accurate customer records and service information.
• Coordinate with internal teams when needed.
• Support general customer service and administrative activities.

Skills

Communication skills

Interpersonal skills

Teamwork

Attention to detail

Education

High school diploma

Job description

We Are Hiring | Customer Experience Associate

Position: Customer Experience Associate

Employment Type: Full-time

Job Responsibilities

• Assist customers with questions, requests, and basic concerns
• Provide friendly and professional customer service
• Respond to customer inquiries through phone, email, or chat
• Provide basic information about products and services
• Follow up on customer requests and issues
• Maintain accurate customer records and service information
• Coordinate with internal teams when needed
• Support general customer service and administrative activities

Minimum Requirements

• High school diploma, diploma, degree, or equivalent
• No previous experience required
• Fresh graduates are welcome to apply
• Basic computer and internet skills
• Good communication and interpersonal skills
• Friendly, patient, and customer-focused
• Responsible, organized, and detail-oriented
• Willing to learn and follow instructions
• Able to work independently and as part of a team

What We Offer

• Entry-level friendly opportunity
• Training and guidance provided
• Opportunity to develop customer service skills
• Career development opportunities
• Supportive and professional working environment