Customer Experience Associate

Learn it; Abu Dhabi; On-site; AED 45,000 - 78,000; Full time

Benefits offered by this job

Entry-level friendly

Training provided

Skill development

Career growth

Supportive environment

Job summary

Learn it in Abu Dhabi is hiring a Customer Experience Associate to assist customers with questions, provide friendly service, and handle inquiries via phone, email, or chat. This is an entry-level role with full training.

You will maintain customer records, coordinate with internal teams, and support general service and administrative activities in a collaborative environment aimed at developing strong communication and problem-solving skills.

Qualifications

• High school diploma, diploma, degree, or equivalent.
• No prior experience required.
• Fresh graduates are welcome to apply.
• Basic computer and internet skills.
• Good communication and interpersonal skills.
• Friendly, patient and customer-focused.
• Responsible, organized and detail-oriented.
• Willing to learn and follow instructions.
• Able to work independently and as part of a team.

Responsibilities

• Assist customers with questions, requests, and basic concerns.
• Provide friendly and professional customer service.
• Respond to customer inquiries through phone, email, or chat.
• Provide basic information about products and services.
• Follow up on customer requests and issues.
• Maintain accurate customer records and service information.
• Coordinate with internal teams when needed.
• Support general customer service and administrative activities.

Skills

Communication skills

Interpersonal skills

Teamwork

Adaptability

Willingness to learn

Education

High school diploma

Diploma

Degree

Job description

We Are Hiring | Customer Experience Associate

Position: Customer Experience Associate

Employment Type: Full-time

Job Responsibilities

• Assist customers with questions, requests, and basic concerns
• Provide friendly and professional customer service
• Respond to customer inquiries through phone, email, or chat
• Provide basic information about products and services
• Follow up on customer requests and issues
• Maintain accurate customer records and service information
• Coordinate with internal teams when needed
• Support general customer service and administrative activities

Minimum Requirements

• High school diploma, diploma, degree, or equivalent
• No previous experience required
• Fresh graduates are welcome to apply
• Basic computer and internet skills
• Good communication and interpersonal skills
• Friendly, patient, and customer-focused
• Responsible, organized, and detail-oriented
• Willing to learn and follow instructions
• Able to work independently and as part of a team

What We Offer

• Entry-level friendly opportunity
• Training and guidance provided
• Opportunity to develop customer service skills
• Career development opportunities
• Supportive and professional working environment