CRM & Salesforce Systems Analyst

Flip retail; Dubai; On-site; AED 56,000 - 67,000; Full time

Job summary

Flip retail in Dubai is seeking a System Analyst to manage and enhance the consumer connection management system. You will preserve and update CRM records, organize client data sources, and collaborate with other departments to ensure CRM tasks run smoothly.

The role requires Salesforce expertise, CMS/WordPress handling, SEO insights, and strong SQL knowledge, with a focus on data quality and system support. Proficiency in English is expected.

Qualifications

• Experience with CRM data management and data quality tasks.
• Hands-on Salesforce experience required.
• Experience in CMS (WordPress) and website release processes.
• Good SEO knowledge and ability to optimize pages.

Responsibilities

• Preserving as well as updating data in the CRM system to ensure accurate records of client information.
• Organizing as well as upgrading client data sources which contain details.
• Collaborating with other departments to guarantee that all CRM tasks are functioning.
• Need to know how to analyze customer information.
• Support IT difficulties in related systems as needed.

Skills

Salesforce

Active Directory

Windows Server 2012

SQL

SEO

CMS (WordPress)

Google Analytics

Google Webmaster

Adobe Photoshop

Adobe Illustrator

Adobe Premiere

Communication Skills

Presentation Skills

Tools

Salesforce Data Loader

WordPress

Google Analytics

Google Webmaster Tools

Job description

Flip retail in Dubai is seeking a System Analyst to manage and enhance the consumer connection management system. You will preserve and update CRM records, organize client data sources, and collaborate with other departments to ensure CRM tasks run smoothly.

The role requires Salesforce expertise, CMS/WordPress handling, SEO insights, and strong SQL knowledge, with a focus on data quality and system support. Proficiency in English is expected.