CRM Optimisation Manager

Cognita; Dubai; In loco; AED 400.000 - 800.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working across multiple timeZ

Descrizione del lavoro

Cognita seeks a senior CRM Product Manager to own the CRM vision and roadmap across its global group. You will lead the HubSpot rollout, drive marketing automation, and build data models, integrations and attribution tracking to connect CRM with MIS, finance, and tools.

The role requires managing CRM adoption, training, and data quality at scale. Ideal candidates bring a product mindset, data-led prioritisation and proven experience in CRM systems across multiple markets, including HubSpot or

Competenze

• CRM-driven growth with ROI focus and data-led prioritisation.
• Proven product management experience in CRM or commercial systems.
• Hands-on experience with HubSpot or Salesforce in large-scale deployments.
• Track record of driving adoption and change management at scale.
• Experience with multi-market CRM programmes.

Mansioni

• Own the CRM product vision and roadmap across the group.
• Lead the global HubSpot rollout across all clusters.
• Run marketing automation across the full funnel.
• Build data model, integrations and attribution tracking.
• Connect CRM with MIS, finance and communication tools.
• Drive CRM adoption, training and data quality standards.

Conoscenze

CRM growth & ROI focus

Product mindset

CRM product management

HubSpot or Salesforce experience

CRM adoption & change management

Multi-market CRM programmes

Formazione

Bachelor's degree or equivalent

Strumenti

HubSpot

Salesforce

Descrizione del lavoro

Responsibilities

• Own the CRM product vision and roadmap across the group
• Lead the global HubSpot rollout across all clusters
• Run marketing automation across the full funnel
• Build data model, integrations and attribution tracking
• Connect CRM with MIS, finance and communication tools
• Drive CRM adoption, training and data quality standards

Requirements

• Commercial focus on CRM-driven growth and ROI
• Product mindset with data-led prioritisation
• Experience in CRM product management or commercial systems
• Hands-on HubSpot or Salesforce experience
• Track record of CRM adoption and change management at scale
• Experience with multi-market CRM programmes
• Degree or equivalent professional experience

Benefits

• Flexible working across multiple time zones

About the Company

Cognita is a global family of 86 schools across 21 countries, with over 100,000 students and 22,000 colleagues.