CRM Executive

Zoya Developments; Dubai; On-site; AED 100,000 - 140,000; Full time

Job summary

Zoya Developments is seeking a motivated UAE National CRM Executive to manage customer relationships, lead handling, and coordination in a fast-paced real estate environment. The role requires safeguarding accurate CRM records and supporting sales and engagement with a strong emphasis on Excel-driven reporting.

Ideal candidates will have 2–4 years in CRM roles, real estate exposure, and excellent communication.

Qualifications

• UAE National female candidates only.
• 2–4 years of experience in CRM-related roles.
• Real estate experience is preferred.
• Strong knowledge of CRM systems and lead management processes.
• Excellent communication and coordination skills.
• Candidates currently based in the UAE are preferred.

Responsibilities

• Manage CRM activities and maintain accurate customer and lead records.
• Monitor and update lead information to support sales and customer engagement activities.
• Coordinate with internal teams to ensure effective follow-up and communication.
• Prepare reports and maintain CRM-related data using Microsoft Excel.
• Support continuous improvement of customer relationship management processes.

Skills

CRM systems

Lead management

Excel

Coordination

Education

Bachelor's Degree in Business Administration/Marketing/Real Estate or related field

Tools

Microsoft Excel

CRM software

Job description

Zoya Developments is seeking a motivated and detail-oriented UAE National candidate for the position of CRM Executive. This opportunity is suitable for professionals with experience in customer relationship management, lead handling, and coordination within a fast-paced business environment.

The selected candidate will be responsible for managing CRM activities, maintaining lead records, supporting customer engagement processes, and ensuring smooth coordination between teams. Candidates with real estate industry experience and strong Excel skills are preferred.

Key Responsibilities

• Manage CRM activities and maintain accurate customer and lead records.
• Monitor and update lead information to support sales and customer engagement activities.
• Coordinate with internal teams to ensure effective follow-up and communication.
• Prepare reports and maintain CRM-related data using Microsoft Excel.
• Support continuous improvement of customer relationship management processes.

Requirements

• UAE National female candidates only.
• 2-4 years of experience in CRM-related roles.
• Real estate experience is preferred.
• Strong knowledge of CRM systems and lead management processes.
• Excellent communication and coordination skills.
• Strong proficiency in Microsoft Excel.
• Candidates currently based in the UAE are preferred.

Strong knowledge of

• CRM systems and customer relationship management.
• Lead tracking, reporting, and data management.
• Microsoft Excel and coordination processes. Bachelor's Degree in Business Administration, Marketing, Real Estate, or a related field