Crew Operations & Flight Documentation Specialist

Etihad; Abu Dhabi; On-site; AED 90,000 - 140,000; Full time

Job summary

Etihad Airways in Abu Dhabi is seeking a Flight Facilitation Assistant to support safe, efficient operations by ensuring crews have access to current documentation and information. You will assist with flight documentation, crew briefings, post-flight records, and the overall readiness of the Crew Briefing Centre to enable seamless operations.

In a 24/7 environment, you will coordinate with Flight Dispatch, Crew Operations, and airports, maintaining detailed records and contributing to

Qualifications

• Minimum 2–4 years of experience in Flight Operations, Crew Operations or aviation operations.
• Experience in a fast-paced environment with multiple stakeholders and priorities.
• Good understanding of aviation operational procedures and crew briefing processes.
• Familiarity with AIMS and LIDO flight planning systems preferred.

Responsibilities

• Distribute operational flight documents (OFPs, GenDecs) on schedule.
• Monitor updates and ensure crews receive latest approved information before departure.
• Support crew briefing with operational information and first-line assistance.
• Coordinate with Flight Dispatch, Crew Operations, Hub Control Centre and airports.
• Retrieve, verify, archive and manage post-flight documentation per requirements.
• Respond to requests for operational records from authorized departments.
• Support crew check-in and baggage handling within the Crew Briefing Centre.
• Monitor briefing facilities/equipment and escalate issues when needed.
• Maintain clear shift handovers to ensure continuity of operations.
• Promote safety culture and compliance with policies and procedures.

Skills

Attention to detail

Communication skills

MS Office proficiency

Education

High School qualification

Aviation-related degree

Flight Operations-related licence

Tools

Microsoft Office

AIMS

LIDO flight planning systems

Job description

Etihad Airways in Abu Dhabi is seeking a Flight Facilitation Assistant to support safe, efficient operations by ensuring crews have access to current documentation and information. You will assist with flight documentation, crew briefings, post-flight records, and the overall readiness of the Crew Briefing Centre to enable seamless operations.

In a 24/7 environment, you will coordinate with Flight Dispatch, Crew Operations, and airports, maintaining detailed records and contributing to