Crew Member | SFC Plus

SFC Group; United Arab Emirates; On-site; AED 36,000 - 54,000; Full time

Benefits offered by this job

Duty meals

Structured training

Growth opportunities

Supportive work environment

Job summary

SFC Plus is hiring Crew Members in the UAE to join our fast-paced QSR team. You will perform hands-on kitchen tasks, prepare items like pizza and burgers, and assist with counter service and guest handover.

We value energy, discipline, reliability, and attention to hygiene to deliver a positive brand experience. Ideal candidates have 1–2 years in QSR or fast-food operations and can work shifts, including weekends and public holidays.

Qualifications

• 1–2 years of experience in QSR or fast-food operations.
• Experience in kitchen operations and basic customer service.
• Basic English communication skills required.
• Willingness to work shifts, weekends, and public holidays.

Responsibilities

• Prepare food items according to standard recipes and cooking procedures.
• Follow food preparation timelines to ensure speed, consistency, and quality during peak service hours.
• Maintain hygiene, cleanliness, and food safety standards in the kitchen and service areas.
• Demonstrate disciplined work habits, punctuality, and respect for supervisors and team members.
• Assist in counter service, order taking, packing, and guest handover when required.
• Interact with customers politely and professionally, ensuring a positive brand experience.
• Handle customer requests and basic concerns calmly and escalate issues to the supervisor when needed.
• Ensure correct portioning, presentation, and packaging of all food items.
• Support opening, closing, and shift change procedures, including cleaning and stock checks.
• Follow SOPs, safety guidelines, and company policies at all times.
• Work collaboratively with team members to ensure smooth operations and fast service.
• Maintain a positive attitude, even during busy periods, and demonstrate willingness to learn.

Skills

Customer service

Kitchen operations

Time management

Teamwork

English communication

Job description

We are hiring Crew Members for our QSR brand SFC Plus. This role requires hands-on kitchen work along with basic customer interaction. The ideal candidate is energetic, disciplined, and willing to work in a fast-paced food service environment while maintaining high hygiene and service standards.

Key Responsibilities & Expected Behaviours:

• Prepare food items such as pizza, fried chicken, burgers, and wraps according to standard recipes and cooking procedures
• Follow food preparation timelines to ensure speed, consistency, and quality during peak service hours
• Maintain strict hygiene, cleanliness, and food safety standards in the kitchen and service areas
• Demonstrate disciplined work habits, punctuality, and respect for supervisors and team members
• Assist in counter service, order taking, packing, and guest handover when required
• Interact with customers politely and professionally, ensuring a positive brand experience
• Handle customer requests and basic concerns calmly and elevate issues to the supervisor when needed
• Ensure correct portioning, presentation, and packaging of all food items
• Support opening, closing, and shift change procedures, including cleaning and stock checks
• Follow SOPs, safety guidelines, and company policies at all times
• Work collaboratively with team members to ensure smooth operations and fast service
• Maintain a positive attitude, even during busy periods, and demonstrate willingness to learn

Requirements:

• Minimum 1-2 years of experience in QSR or fast-food operations preferred
• Experience in kitchen operations and basic customer service
• Ability to work in a fast-paced environment with standing duties
• Basic English communication skills required
• Willingness to work shifts, weekends, and public holidays
• Knowledge of food safety and hygiene practices is an advantage

What We Offer:

• Competitive salary and duty meals
• Structured training and clear SOPs
• Growth opportunities within the SFC Group
• Professional and supportive work environment