Counter Sales & Customer Experience Coordinator

ALUCOPANEL; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Danube Group in the UAE is seeking a Counter Sales Advisor and Coordinator to join its dynamic sales team in Dubai. You will greet customers, recommend products, process transactions, and support coordination across departments to deliver an exceptional customer experience.

The ideal candidate has at least 2 years in sales/coordination, strong communication and organizational skills, knowledge of building materials, and proficiency with sales and inventory software.

Qualifications

• Minimum 2 years of experience in a sales and coordination role.
• Excellent verbal and written communication with a customer-centric mindset.
• Strong organizational and time management skills.
• Knowledge of building materials and construction industry preferred.
• Proficiency with sales and inventory management software.
• Ability to work independently and as part of a team.
• Proactive problem-solving and customer service skills.
• Flexible to adapt to changing schedules and business needs.
• High school diploma required; college degree advantageous.
• Passion for sales and customer satisfaction in a dynamic team.

Responsibilities

• Greet and engage customers with product knowledge and personalized recommendations.
• Process sales transactions, handle payments, and maintain records.
• Build strong customer relationships and provide tailored solutions.
• Coordinate with sales and other departments for seamless customer experience.
• Maintain a professional and organized sales counter.
• Respond promptly to customer inquiries and resolve issues.
• Assist in inventory management and reorder when needed.
• Collaborate with marketing to promote sales events and offers.
• Stay updated on building materials and industry trends.
• Ensure compliance with company policies and maintain a safe work environment.

Skills

Customer service

Communication

Organization

Teamwork

Problem solving

Adaptability

Independence

Education

High school diploma

College degree (desirable)

Tools

Sales software

Inventory management software

Job description

Danube Group in the UAE is seeking a Counter Sales Advisor and Coordinator to join its dynamic sales team in Dubai. You will greet customers, recommend products, process transactions, and support coordination across departments to deliver an exceptional customer experience.

The ideal candidate has at least 2 years in sales/coordination, strong communication and organizational skills, knowledge of building materials, and proficiency with sales and inventory software.