Counter Sales Advisor Cum Coordinator

ALUCOPANEL; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Danube Group in the UAE is seeking a Counter Sales Advisor and Coordinator to join its dynamic sales team in Dubai. You will greet customers, recommend products, process transactions, and support coordination across departments to deliver an exceptional customer experience.

The ideal candidate has at least 2 years in sales/coordination, strong communication and organizational skills, knowledge of building materials, and proficiency with sales and inventory software.

Qualifications

• Minimum 2 years of experience in a sales and coordination role.
• Excellent verbal and written communication with a customer-centric mindset.
• Strong organizational and time management skills.
• Knowledge of building materials and construction industry preferred.
• Proficiency with sales and inventory management software.
• Ability to work independently and as part of a team.
• Proactive problem-solving and customer service skills.
• Flexible to adapt to changing schedules and business needs.
• High school diploma required; college degree advantageous.
• Passion for sales and customer satisfaction in a dynamic team.

Responsibilities

• Greet and engage customers with product knowledge and personalized recommendations.
• Process sales transactions, handle payments, and maintain records.
• Build strong customer relationships and provide tailored solutions.
• Coordinate with sales and other departments for seamless customer experience.
• Maintain a professional and organized sales counter.
• Respond promptly to customer inquiries and resolve issues.
• Assist in inventory management and reorder when needed.
• Collaborate with marketing to promote sales events and offers.
• Stay updated on building materials and industry trends.
• Ensure compliance with company policies and maintain a safe work environment.

Skills

Customer service

Communication

Organization

Teamwork

Problem solving

Adaptability

Independence

Education

High school diploma

College degree (desirable)

Tools

Sales software

Inventory management software

Job description

Job Description:

We are seeking a talented professional to enhance our Sales team as a Counter Sales Advisor and Coordinator. This role is perfect for an individual with a passion for sales, customer satisfaction, and a desire to contribute to a dynamic, fast-paced environment. You will play a vital role in driving sales, providing exceptional customer service, and ensuring seamless coordination within the team. Your expertise in sales, coordination, and communication will be key to your success in this role.

Responsibilities

• Greet and engage customers, offering product knowledge and personalized recommendations.
• Process sales transactions efficiently, handle payments, and maintain accurate records.
• Build strong customer relationships, understand their needs, and provide tailored solutions.
• Coordinate with the sales team and other departments to deliver an exceptional customer experience.
• Maintain a professional and organized sales counter, ensuring a welcoming environment.
• Handle customer inquiries promptly, resolving issues, and providing timely responses.
• Assist in inventory management, ensuring stock levels are optimal and reordering as needed.
• Collaborate with the marketing team to promote sales events and special offers effectively.
• Stay updated on building materials and industry trends, maintaining a thorough knowledge base.
• Ensure compliance with company policies, maintaining a safe and secure work environment.

Qualifications

• Minimum 2 years of experience in a similar sales and coordination role, demonstrating success.
• Excellent communication skills, both verbal and written, with a customer-centric mindset.
• Strong organizational skills and effective time management abilities.
• Knowledge of building materials and the construction industry is highly preferred.
• Proficiency in sales and inventory management software is essential.
• Ability to work independently and collaborate as part of a team, with a positive attitude.
• Excellent problem-solving skills and a proactive approach to customer service challenges.
• Flexibility to adapt to changing work schedules and meet business demands.
• High school diploma or equivalent is required; a college degree in a relevant field is advantageous.
• A genuine passion for sales, customer satisfaction, and a desire to contribute to a dynamic team.

Danube Group is a leading multinational conglomerate, renowned for its commitment to quality and innovation across real estate, building materials and retail sectors. With a strong presence in the Middle East and beyond, Danube Group continues to shape industries and empower communities. Founded in 1993 by Rizwan Sajan, Danube Group has grown from a small trading firm into a multi-billion-dollar conglomerate. Under his leadership and unwavering dedication, Danube has established itself as the leading building materials company in the UAE, boasting a vast network of branches throughout the region. Recognized by Forbes Middle East as one of the Top 100 Indian Leaders in the UAE, Rizwan Sajan's vision has been instrumental in Danube’s remarkable success story.