Cost Clerk – Workshop Costing
Location: Dubai, United Arab Emirates. Industry: Automotive. Function: Administrative‑Clerical. Experience: Minimum 2 years in automotive administration, reception, or costing. Job Type: Full‑time. Salary: 6000‑9000 (estimated).
Position Overview
Cost Clerk – Workshop Costing in Dubai supports Toyota Al Badia by ensuring completed job cards, productive labor hours, consumables, parts, repair codes, and workshop documentation are reviewed, costed, and closed correctly in line with company and manufacturer standards. The role maintains revenue accuracy and operational discipline within the aftersales workshop.
Key Responsibilities
- Review completed job cards and verify that repair details, labor hours, parts, consumables, and repair codes are accurate before processing.
- Cost and process workshop repair orders in a timely manner to support invoicing, revenue recognition, and operational efficiency.
- Ensure productive labor hours are correctly captured and allocated to the relevant repair jobs.
- Check that parts, consumables, sublet work, and related charges are accurately reflected before invoice closure.
- Maintain accurate costing records and support workshop teams in minimizing lost productive hours.
- Monitor work‑in‑progress records and follow up on pending, incomplete, or non‑costed repair orders.
- Escalate outstanding job cards, delayed costing items, or documentation gaps to the relevant service or workshop team.
- Ensure all job cards comply with distributor, manufacturer, and internal operational standards.
- Support accurate invoicing by checking repair data, job codes, warranty‑related information, and customer charge details.
- Maintain records and reporting inputs through SAP, dealer systems, and other internal business platforms.
- Coordinate with Service Advisors, Workshop Controllers, technicians, and management to resolve repair order queries.
- Support aftersales administration by keeping repair documentation, costing files, and system updates accurate and complete.
- Assist with reporting requirements linked to job card status, WIP, invoicing, labor recovery, and workshop performance.
- Follow company policies, Toyota standards, internal controls, and workshop administration procedures.
- Contribute to smooth aftersales operations by maintaining accuracy, discipline, and timely follow‑up across costing activities.
Ideal Profile
- High school, college, or university education.
- Automotive qualification or Government or National Trade Certificate in Mechanical Automotive Engineering (preferred).
- Minimum 2 years of experience in automotive administration, reception, costing, workshop support, or aftersales operations.
- Good understanding of automotive repair processes, workshop job flow, repair orders, job cards, and costing principles.
- Knowledge of productive labor hours, consumables allocation, parts invoicing, repair coding, and work‑in‑progress control.
- Strong attention to detail when checking job cards, repair data, invoices, records, and system entries.
- Good analytical and problem‑solving ability for identifying errors, missing information, and costing discrepancies.
- Strong organizational and administrative skills with the ability to manage multiple job cards and deadlines.
- Proficiency in Microsoft Excel and Word.
- SAP Dealer Systems experience is an advantage.
- Good command of the English language.
- Effective communication skills with the ability to work with service, workshop, administration, and management teams.
- Customer‑focused mindset with commitment to accurate processing and operational excellence.
- Able to work effectively in a fast‑paced Toyota aftersales environment.
Skills Set
- Workshop costing
- Automotive administration
- Job card processing
- Repair order processing
- Aftersales administration
- Automotive invoicing
- WIP monitoring
- Work‑in‑progress control
- Productive labor tracking
- Consumables allocation
- Parts costing
- Repair code verification
- Job card compliance
- SAP Dealer Systems
- SAP reportingMicrosoft Excel
- Microsoft Word
- Costing records
- Workshop documentation
- Service advisor coordination
- Workshop team coordination
- Invoice accuracy
- Data verification
- Administrative accuracy
- Reporting support
- Operational compliance
- Toyota standards
- Customer service support
- Problem solving
- Attention to detail
Why Join Us
This role offers a disciplined automotive administration professional the opportunity to work within a busy Toyota aftersales operation in Dubai. It provides practical exposure to workshop costing, job card control, invoicing, SAP‑based administration, repair order accuracy, and service team coordination. The position is a strong fit for anyone who enjoys detailed process work, accurate records, and supporting smooth aftersales performance in a respected automotive business.
About the Company
Al‑Futtaim is a diversified business headquartered in Dubai, United Arab Emirates, with operations across automotive, retail, financial services, real estate, and healthcare. Al‑Futtaim Automotive represents leading global mobility brands and supports customers through vehicle distribution, leasing, aftersales, electric mobility, commercial vehicles, workshop operations, and customer‑focused automotive services across regional markets.