Corporate & MICE Sales Leader

The Meydan Hotel; Dubai; On-site; AED 360,000 - 600,000; Full time

Job summary

The Meydan Hotel, set alongside Dubai's iconic Meydan Racecourse, is seeking a seasoned Corporate and MICE sales professional to drive revenue. You will develop corporate accounts, secure new partnerships, and execute market plans to maximize room nights and event revenue.

With 5+ years in a five-star hotel and strong negotiation skills, you will collaborate with cross-functional teams to deliver profitable business while maintaining high service standards in a dynamic Dubai setting.

Qualifications

• Diploma in Business Management or equivalent.
• Minimum of 5 years in a similar position within a five-star hotel.
• GCC experience preferred.
• In-depth knowledge of the UAE Corporate and MICE markets, including corporate procurement, meeting planners, event agencies and group business.
• Strong knowledge of corporate contracting, RFP processes, MICE proposals, commercial negotiation and service level agreements.
• Ability to work under pressure and meet deadlines.
• Ability to collaborate cross-functionally and mentor colleagues when required.
• Experience in data analysis and interpretation.
• Proven Corporate and/or MICE account management, business development and sales conversion experience.
• Highly organized, proactive, and able to meet deadlines in a fast-paced environment.
• Excellent presentation, communication, and interpersonal skills.
• Initiative and commitment to achieving results.
• Attention to detail, problem-solving, and decision-making skills.

Responsibilities

• Proactively identify and secure new Corporate and MICE business from companies, event agencies, meeting planners, DMCs and other relevant partners.
• Develop and execute Corporate and MICE market plans, including measurable strategic account development plans for key clients and high-potential prospects.
• Set and deliver measurable individual sales objectives for room nights, revenue, qualified leads, sales activities, account production and conversion, reporting progress to leadership.
• Conduct proactive sales activities including client calls, appointments, site inspections, presentations, trade shows, sales trips, fam trips, client entertainment and roadshows; record all activities in Opera Sales & Catering.
• Maximize room, meeting and event revenue from Corporate and MICE accounts, while considering profitability, business mix and the hotel’s commercial positioning.
• Retain and grow assigned corporate accounts and MICE agency relationships through regular production reviews, account plans and targeted acquisition.
• Maintain comprehensive knowledge of hotel offerings to effectively sell and provide clients with accurate information for business confirmation.
• Maintain accurate Corporate and MICE account records, enquiries, sales pipeline, activities, forecasts and conversion status in Opera Sales & Catering.
• Resolve client issues arising during the sales process, coordinating with Events and Operations for a smooth handover of confirmed MICE business and escalating concerns when necessary.
• Monitor Corporate and MICE market developments, competitor activity and industry trends; share actionable market intelligence and recommendations with the commercial team.
• Refer business opportunities from other market sectors to appropriate sales team members for action.
• Collaborate with the Director of Sales & Marketing, Revenue, Reservations, Events and Marketing teams on pricing, demand opportunities, proposals and commercial action plans.
• Monitor Corporate and MICE account production, pipeline value, conversion, lost business, room nights and revenue against targets; recommend corrective actions.
• Qualify Corporate and MICE enquiries, lead negotiations, follow up on proposals and close high-value, profitable business within approved commercial guidelines.
• Manage corporate RFPs, annual rate agreements and MICE proposals in a timely manner, coordinating with relevant departments on pricing, availability and contractual terms.
• Use data to guide sales activity, including cost/benefit, cost of sale, and ROI analyses.

Skills

Presentation skills

Communication

Interpersonal skills

Negotiation

Data analysis

Cross-functional collaboration

Mentoring

Deadline-driven

Problem-solving

Decision making

Education

Diploma in Business Management

Job description

The Meydan Hotel, set alongside Dubai's iconic Meydan Racecourse, is seeking a seasoned Corporate and MICE sales professional to drive revenue. You will develop corporate accounts, secure new partnerships, and execute market plans to maximize room nights and event revenue.

With 5+ years in a five-star hotel and strong negotiation skills, you will collaborate with cross-functional teams to deliver profitable business while maintaining high service standards in a dynamic Dubai setting.