Coordinator - Housekeeping

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 75,000 - 105,000; Full time

Job summary

Wynn Al Marjan Island is seeking a Housekeeping Coordinator to join our Housekeeping team. The role focuses on daily reporting, workload coordination, and system updates using Opera/FCS1, with an emphasis on accuracy and confidentiality.

The ideal candidate will have 2+ years of admin experience in hospitality, housekeeping exposure, and strong MS Office skills to support a luxury resort environment on Al Marjan Island.

Qualifications

• Fluent in English.
• 2+ years admin experience (hospitality/luxury preferred).
• Housekeeping experience preferred.
• Knowledge of Opera & FCS1 software.
• Strong MS Office skills.

Responsibilities

• Prepare daily reports and updates.
• Handle calls, requests, and follow-ups.
• Use Opera/FCS1 to track room status and service requests.
• Monitor and follow up on trace reports.
• Raise and track maintenance/service requests.
• Support room assignments and system updates.
• Control master keys and devices.
• Track on-loan items.
• Coordinate with Front Office on room status and priorities.
• Manage leave records and communicate sick calls.
• Monitor room turnover and report updates.
• Support communication during PMS downtime.
• Handle pest complaints and missing item logs.
• Ensure proper shift handovers and office supplies.
• Provide admin support to Housekeeping leadership.
• Maintain professionalism, confidentiality, and compliance.

Skills

Fluent in English

Admin experience

Housekeeping experience

Opera & FCS1

MS Office

Communication skills

Organization skills

Tools

Opera

FCS1

Job description

Job Description

About Wynn Al Marjan Island

On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking a Housekeeping Coordinator to join our Housekeeping team.

The Primary Duties And Responsibilities Of This Role Are

• Prepare daily reports and updates
• Handle calls, requests, and follow-ups
• Use Opera/FCS1 to track room status and service requests
• Monitor and follow up on trace reports
• Raise and track maintenance/service requests
• Support room assignments and system updates
• Control master keys and devices
• Track on-loan items
• Coordinate with Front Office on room status and priorities
• Manage leave records and communicate sick calls
• Monitor room turnover and report updatesSupport communication during PMS downtime
• Handle pest complaints and missing item logs
• Ensure proper shift handovers and office supplies
• Provide admin support to Housekeeping leadership
• Maintain professionalism, confidentiality, and compliance

About You

The ideal candidate for this position will have the following experience and qualifications:

• Fluent in English
• 2+ years admin experience （hospitality/luxury preferred）
• Housekeeping experience preferred
• Knowledge of Opera & FCS1
• Strong MS Office skills
• Good communication, organization, and admin skills
• Able to work accurately in a fast-paced environment

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.