Housekeeping Supervisor - Wynn Oasis

Wynn Al Marjan Island; Ras Al Khaimah; Vor Ort; AED 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Leave policy

Healthcare package

Incentive programs

Other colleague benefits

Zusammenfassung

Wynn Al Marjan Island in Ras Al Khaimah is seeking a Housekeeping Team Leader – Wynn Oasis to join our Staff Accommodation team. You will oversee cleanliness standards across guest rooms, staff housing, back-of-house areas and public spaces, emphasizing surgical-level cleanliness in every detail.

The ideal candidate will have at least two years in housekeeping with a minimum of one year in a supervisory role, plus experience in pre-opening operations, scheduling, and training.

Qualifikationen

• Two years of housekeeping experience minimum
• At least one year in a leadership/supervisory role
• Experience in pre-opening operations is highly desirable
• Proficiency in scheduling, inventory management, and staff coaching/training
• Excellent verbal and written communication, ability to coordinate across departments

Aufgaben

• Ensure Wynn standards of cleanliness across guest rooms, staff accommodations, back-of-house areas and public spaces
• Implement deep-cleaning procedures regularly to maintain impeccable environments
• Create and adjust daily/weekly shift schedules and lead housekeeping team initiatives
• Lead, coach, and evaluate housekeeping staff to meet Wynn culture and service standards
• Coordinate with other departments to enhance guest experiences and maintain high presentation standards
• Adapt schedules for special cleaning projects and peak periods while maintaining quality

Kenntnisse

Leadership

Team management

Scheduling

Ausbildung

Bachelor''s degree in hospitality management

Jobbeschreibung

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About the Position:

Wynn Al Marjan Island is looking for a skilled Housekeeping Team Leader – Wynn Oasisto join our Wynn Oasis Staff Accommodationteam.

The primary duties and responsibilities of this role are:

• Ensures the Wynn standards of cleanliness and appearance across all housekeeping areas, including guest rooms, staff accommodations, back-of-house lockers, and all public spaces, emphasizing surgical-level cleanliness in every detail.
• Implement rigorous and systematic deep-cleaning procedures on a regular basis to maintain an impeccable environment across all rooms and facilities.
• Performs opening and closing shift procedures and creates as well as adjusts daily and weekly shift schedules to integrate comprehensive cleaning initiatives.
• Establishes schedules for daily, weekly, and monthly deep-cleaning tasks, along with specialized cleaning projects and guest requests, ensuring all areas meet the highest standards of hygiene and presentation.
• Conducts frequent and detailed inspections of guest rooms, hallways, and related spaces, focusing on identifying and rectifying any cleanliness concerns.
• Leads and manages the housekeeping staff, providing clear directions and setting ambitious yet achievable goals to enhance both employee performance and guest satisfaction.
• Stresses the importance of maintaining hygienic excellence under pressure while fostering a calm and collaborative team environment.
• Offers coaching, counseling, and performance reviews, ensuring staff are trained and equipped to deliver exceptional cleanliness standards.
• Creates plans for special cleaning projects to address specific needs or seasonal requirements, ensuring all spaces remain pristine and welcoming.
• Maintains open communication with other departments to coordinate efforts and enhance guest experiences, ensuring effective handling of internal and external interactions with professionalism and care.

About You:

• The ideal candidate for this position will have the following experience and qualifications:
• A bachelor's degree in hospitality management is a plus, showcasing a commitment to education and professional growth.
• Minimum of two years of experience in housekeeping or a related field, with at least one year in a leadership or supervisory role preferred. Leadership experience should reflect progressive values and adaptability in dynamic environments, including resilience in challenging situations.
• Experience in pre-opening operations is highly desirable, demonstrating the ability to establish processes, recruit and train staff, and set up systems from the ground up.
• Proficiency in scheduling, inventory management, and housekeeping operations, emphasizing efficiency as a form of art and ensuring seamless execution of tasks.
• Knowledge of cleaning products, tools, and techniques, including deep-cleaning processes, to maintain surgical-level cleanliness and impeccable presentation.
• Familiarity with health and safety standards in hospitality environments, ensuring a service-driven approach to guest and staff well-being.
• Ability to lead, manage, and motivate a team effectively while fostering a positive, collaborative work environment that strives for excellence in every interaction.
• Strong skills in coaching, counseling, performance reviews, and training staff to uphold and embody Wynn Culture values, including resilience and adaptability, in maintaining high standards of service and presentation.
• Demonstrated ability to ensure cleanliness and exceptional presentation in all areas, including guest rooms, staff accommodations, and public spaces, embracing efficiency and artistry in operations.
• Exceptional decision-making and problem-solving skills to address cleanliness concerns, adapt schedules to specialized cleaning projects, and implement progressive strategies to enhance guest satisfaction.
• Excellent verbal and written communication abilities to coordinate across departments, handle guest interactions with professionalism, and provide clear instructions to staff, emphasizing service-driven values.
• Expertise in creating, adjusting, and executing schedules for daily, weekly, and monthly cleaning initiatives, while managing simultaneous projects and prioritizing tasks efficiently, embodying the Wynn principle of working as an art form.
• Proven resilience and adaptability to navigate high-pressure situations, fluctuating demands, and unforeseen challenges effectively.
• Ability to perform physical tasks as needed, including standing, bending, and lifting, to assist in maintaining cleanliness and handling equipment.
• Willingness to work varied shifts, including weekends and holidays, to uphold the highest standards of cleanliness, efficiency, and guest satisfaction, reflecting the dedication to excellence that defines the Wynn Culture.

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE.

• an excellent leave policy
• a healthcare package
• incentive programs
• other colleague benefits

The result is a package that makes this role highly attractive to outstanding applicant sseeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.