Coordinator

Confidential; Dubai; On-site; AED 85,000 - 125,000; Full time

Job summary

Confidential in Dubai is seeking a Training Programs Coordinator responsible for organizing and coordinating training initiatives, combining security expertise with program administration and finance tasks.

Responsibilities include handling client enquiries, preparing quotations, sharing training details and payment terms, arranging schedules and locations, issuing confirmations, processing invoices, collecting attendance, and maintaining invoicing records.

Qualifications

• Experience in training coordination or program administration.
• Knowledge of basic finance and invoicing processes.
• Strong communication and customer service skills.

Responsibilities

• Attend and respond to training enquiries and provide feedback.
• Prepare quotations according to client training selections.
• Share training details, slots and payment terms with customers; ensure payments are collected.
• Coordinate training schedules, locations and guidelines for sessions.
• Issue booking confirmations with training details and duration.
• Arrange site visits for onsite trainings and manage schedules.
• Maintain weekly bookings and sales data; assist accounts with invoicing.
• Collect attendance sheets and prepare quotations for invoicing.
• Collect and dispatch First Aid cards to clients.
• Maintain database for settled invoices and reporting.

Job description

Responsible for the organization and coordination of training programs. This role combines aspects of security expertise with training and program with a blend of administrative and financial tasks.

Job Description:

• Attend and provide feedback of all enquiries related to trainings.
• Prepare (quotations) according to the trainings opted by the client.
• Share training details, training slots, and payment details with customers and ensure the collection of payments.
• Coordinate and arrange training schedules, training location and general guidelines to be followed during training sessions.
• Share booking confirmations with customers along with training details, training duration and training schedules.
• Arrange site visits for onsite trainings.
• Maintain booking and sales details on a weekly basis.
• Share monthly invoice details for all invoiced trainings with accounts department for billing purposes.
• Collect attendance sheets for trainings and prepare quotations.
• Receive First Aid cards for those who attended the trainings, segregate, and dispatch them to clients.
• Maintain a database for settled invoices.
• Submit RFI requests for quotations created through the invoicing portal.
• Share payment intimations and cheque collections from external customers and inform the accounts.