Continuous Process Improvement Ops Specialist(Abu Dhabi), Anow Last Mile

Amazon Inc.; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

Amazon is hiring an ACES Specialist for UFG operations in Abu Dhabi to drive process improvements across store operations. You will influence change through data-driven insights, support new store launches with readiness audits, and provide hands-on support for performance improvements across AUH stores.

The role requires java fluency in English and experience in logistics or warehousing, with strong collaboration across teams and stakeholders.

Qualifications

• Fluent in English with strong communication skills.
• 1+ year of customer-facing environment, warehousing, logistics or manufacturing experience.
• Ability to translate complex concepts into clear actions and reports.

Responsibilities

• Conduct audits (4M, 5S) across Abu Dhabi Anow Stores.
• Monitor metrics and enforce process standards for store operations.
• Support new store launches with readiness audits and go-live checks.
• Identify gaps and implement corrective actions to improve delivery performance.
• Provide on-ground support for escalations at Abu Dhabi sites.

Skills

Process improvement

Stakeholder management

Data-driven decision making

Auditing (4M, 5S)

English proficiency

Tools

Excel

Data visualization

Job description

Continuous Process Improvement Ops Specialist(Abu Dhabi), Anow Last Mile

Job ID: 10575753 | Q Express Documents Transport LLC - Dubai South Branch - L14

Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Ultra Fast Grocery (UFG) Operations is looking for an experienced ACES Specialist with a strong record of achieving results. We are looking to hire an ACES Specialist, UFG who will drive process excellence within our Amazon Now business. You will contribute to the optimization of our store operations, providing teams with knowledge and tools to improve performance.

This is a highly collaborative role where you will work to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. You will creating effective communication plans to provide visibility to all impacted teams to enable overall process alignment. Your ability to influence through change, while using data to drive decisions, will ensure your success in this role.

Key job responsibilities

• Conduct audits (4M, 5S) across Abu Dhabi Anow Stores
• Monitor key metrics and enforce process standards for store operations.
• Support new store launches with readiness audits and go-live compliance checks.
• Identify process gaps and implement corrective actions to improve delivery performance.
• Provide on-ground support for operational escalations at Abu Dhabi sites.
• Work with stakeholders to plan Pilot / Launch new process / projects across AUH stores

Basic Qualifications

• Speak, write, and read fluently in English
• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
• Experience effectively communicating complex concepts through written and verbal communication

Preferred Qualifications

• Experience managing time efficiently, meeting personal goals, and working effectively with internal, partner, and customer teams
• Experience in Logistics, Distribution or Fulfillment processes
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience in software development

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.