Continuing Education Programs Lead

Sharjah International; Sharjah; On-site; AED 89,000 - 156,000; Full time

Job summary

Sharjah International is seeking a Training Programs Officer to support the Center for Continuing Education & Professional Development in Sharjah and across the UAE. You will assess training needs, design on-demand programs and assist in planning, scheduling, and delivering activities for the community.

You will liaise with local authorities and stakeholders, prepare materials, manage attendance and certification, and help promote services through events and marketing collaborations.

Qualifications

• Excellent oral and written communication in Arabic and English.
• Ability to analyze surveys and assessments.
• Ability to research and identify training options and alternatives.
• Strong time management and organizational skills.

Responsibilities

• Review policies and procedures to perform daily tasks and respond to stakeholder inquiries.
• Assist customers via phone, email or in-person about training programs (timings, dates, fees).
• Assess training needs through surveys and interviews with clients and managers.
• Build relationships with local authorities, associations and government organizations.
• Participate in events and workshops to promote training services.
• Prepare class schedules, trainee lists, classrooms and training materials before start date.
• Ensure training halls are booked and welcome packs prepared with necessary materials.
• Handle certificate preparation and ensure certificates are printed, signed and distributed timely.
• Prepare attendance sheets and evaluation forms for courses and instructors.
• Maintain accurate contact databases for trainees, providers and instructors.
• Coordinate with Media Center and Public Relations for marketing materials and packages.
• Assist in preparing reports, data collection, analysis and statistics requested by the line manager.
• Complete any other tasks as assigned by the line manager.

Skills

Bilingual communication (Arabic & Eng)

MS Office proficiency

Survey analysis

Training options research

Time management

Education

Bachelor's degree in Business Administration / MIS

Tools

MS Office

Job description

Sharjah International is seeking a Training Programs Officer to support the Center for Continuing Education & Professional Development in Sharjah and across the UAE. You will assess training needs, design on-demand programs and assist in planning, scheduling, and delivering activities for the community.

You will liaise with local authorities and stakeholders, prepare materials, manage attendance and certification, and help promote services through events and marketing collaborations.