Training Programs Officer

AimGulf; Sharjah; On-site; AED 180,000 - 240,000; Part time

Job summary

The Comprehensive private research university in Sharjah invites applications for a Training Programs Officer within the Continuing Education and Professional Development team. The role focuses on assessing training needs and designing on-demand programs serving the Sharjah and UAE community.

You will coordinate with stakeholders, answer inquiries, prepare schedules, materials, and certificates, and help promote training services through events and marketing collaboration.

Qualifications

• Bachelor's degree in business administration, MIS, or a relevant discipline.
• 2-4 years UAE experience in a similar role, preferably in higher education.
• Excellent oral and written communication in Arabic and English; ability to prepare professional documents.

Responsibilities

• Review policies and answer inquiries from stakeholders.
• Assist customers via phone, email, or in person about training programs (timings, dates, fees).
• Assess training needs through surveys and interviews with clients and managers.
• Build relationships with local authorities, associations, and government bodies.
• Participate in events/workshops to promote training services.
• Prepare class schedules, trainee lists, classrooms, materials, and equipment.
• Process certificates and ensure correct trainee information for printing and distribution.
• Prepare attendance sheets and evaluation forms for courses and instructors.
• Maintain database of trainees, providers, instructors, and potential clients.
• Coordinate with Media Center and PR to create marketing materials and packages.
• Assist in compiling reports and data analysis for the line manager.
• Complete other tasks as assigned.

Skills

Arabic/English comms

MS Office

Survey analysis

Training options research

Education

Bachelor's in Business Administration

MIS

Tools

MS Teams

Job description

Work Mode:

On-site

Date Posted:

5 November 2026

Job Reference/ID:

2738-2026-11-05T15:01:39

Job Description / Role:

As the Training Programs Officer and a member of the Continuing Education and Professional Development team, you are expected to support the college/department/center's mission by assessing training and development needs of the community, as well as assist in planning, designing and implementing on-demand training activities and programs that serve the Sharjah and UAE community.

Key Responsibilities:

• Review and understand all relevant policies and procedures in order to be able to carry out daily work tasks as expected and answer all stakeholder inquiries, clarifications, or any assistance related to Continuing Education and Professional Development accurately and efficiently.
• Provide assistance to any customer inquiries via phone, email or in-person and answer their enquiries about any training programs offered by the concerned unit such as timings, dates, fees, etc.
• Assist in assessing training needs through surveys and interviews with clients, focus groups, line managers, and committee/board members.
• Help build relationships with local authorities, associations, government organizations, and other stakeholders.
• Participate in events, workshops, awareness sessions, and other activities that can help promote training and development services as a compatible and reliable training provider.
• Prepare class schedules, trainees list, classrooms, equipment, handouts, visual aids, stationary and other required materials before the start date of the training program
• Ensure that training halls are booked and ready, as well as prepare and distribute welcome packs for new program attendees and provide them with the required training materials and tools.
• Handle the certificate preparation process and ensure that trainees have provided the correct information (e.g. Full name). As well as ensure that certificates are printed, signed and ready to be distribution in a timely manner.
• Prepare, distribute and maintain class attendance sheets for both trainees and instructors, and evaluation forms/surveys for all training courses and instructors.
• Manage and update an accurate database of contacts for trainees, training providers, instructors and potential clients.
• Coordinate with the Media Center to create suitable marketing and promotional media material, as well as the Public Relations Department to prepare personalized individual and corporate packages when needed.
• Assist in preparing various reports, data collection, analysis and statistics requested by the line manager.
• Complete any other job-related tasks as assigned by the line manager within the expected time limit.

Experience Required:

• 2-4 years of UAE experience in similar role preferably in higher education institutions.

Education Qualifications:

• Minimum of bachelor's degree in Business Administration, MIS, or a relevant discipline.

Skills Required:

• Excellent oral and written communication skills and the ability to prepare professional documents in both Arabic and English.
• Excellent working knowledge of personal computer applications with an emphasis on MS Office applications such as Excel, Word, and Teams.
• Ability to analyze surveys/assessments.
• Ability to research and acquire training options and alternatives.

Employment / Job Type:

Temporary

Nationality:

All

About the Company:

Comprehensive private research university established in 1997 under the patronage of the Ruler of Sharjah, and one of the largest in the United Arab Emirates. It offers undergraduate, master's, and doctoral programmes across medicine, dental medicine, pharmacy, health sciences, engineering, business, law, arts, communication, fine arts, and Sharia and Islamic studies.

Company Industry:

Education

Department / Functional Area:

Center for Continuing Education & Professional Development

Closing Date:

5 December 2026