Concierge Events Sales Executive

Tanqeeb; Dubai; On-site; AED 90,000 - 150,000; Full time

Job summary

Irony Home in Dubai is seeking a proactive personal sales and service contact for its villa and residential clients. You will turn enquiries into confirmed installations, build a pipeline of villa owners and property managers, and drive seasonal targets with a concierge approach.

You will coordinate site visits, measurements and install dates with operations, while maintaining CRM updates and timely follow-ups. Excellent English is essential; additional Arabic, Russian or French is a plus.

Qualifications

• 3+ years in luxury sales, concierge sales, interiors, chritsmas, festive, events in Dubai
• Proven record of hitting sales targets with high-net-worth clients
• Existing network of villa clients, agents or property managers is a strong plus
• Polished, confident and discreet, with strong negotiation skills
• Excellent English; Arabic, Russian or French is an advantage
• Valid UAE driving licence; flexible for evenings, weekends and peak season

Responsibilities

• Convert client enquiries into confirmed bookings and deposits
• Build a pipeline of villa owners, residences, family offices and property managers across Dubai
• Generate leads through referrals, communities, real estate agents, events and social media
• Present Irony Home's services (festive decor, styling, installations, rentals) and prepare proposals with the design team
• Upsell and cross-sell: extra rooms, outdoor areas, events, seasonal refreshes and annual packages
• Negotiate pricing within approved margins and close deals
• Meet monthly and seasonal sales targets, with peak focus on Christmas, Ramadan and Eid
• Act as the single point of contact from first call to final installation
• Arrange site visits, measurements and install dates with operations
• Coordinate villa access with staff, security and community management
• Handle changes and last-minute requests quickly and discreetly
• Follow up after each job for feedback, final payment and repeat bookings
• Keep the CRM updated with leads, quotes, deals and client preferences
• Share weekly pipeline and sales reports with management
• Make sure deposits and balances are collected on time with finance

Job description

About the Role
You are the personal sales and service contact for Irony Home's villa and residential clients. You find and win new clients, turn enquiries into confirmed installations, and keep clients coming back season after season. The role combines concierge-level service with clear sales targets.

Key Responsibilities

Sales

• Convert client enquiries into confirmed bookings and deposits

• Build a pipeline of villa owners, residences, family offices and property managers across Dubai

• Generate leads through referrals, communities, real estate agents, events and social media

• Present Irony Home's services (festive decor, styling, installations, rentals) and prepare proposals with the design team

• Upsell and cross-sell: extra rooms, outdoor areas, events, seasonal refreshes and annual packages

• Negotiate pricing within approved margins and close deals

• Meet monthly and seasonal sales targets, with peak focus on Christmas, Ramadan and Eid

Client Service

• Act as the single point of contact from first call to final installation

• Arrange site visits, measurements and install dates with operations

• Coordinate villa access with staff, security and community management

• Handle changes and last-minute requests quickly and discreetly

• Follow up after each job for feedback, final payment and repeat bookings

Reporting

• Keep the CRM updated with leads, quotes, deals and client preferences

• Share weekly pipeline and sales reports with management

• Make sure deposits and balances are collected on time with finance

Desired Candidate Profile

• 3+ years in luxury sales, concierge sales, interiors, chritsmas, festive, events in Dubai

• Proven record of hitting sales targets with high-net-worth clients

• Existing network of villa clients, agents or property managers is a strong plus

• Polished, confident and discreet, with strong negotiation skills

• Excellent English; Arabic, Russian or French is an advantage

• Valid UAE driving licence; flexible for evenings, weekends and peak season