Concierge Bellman — Elevate Guest Arrival & Luggage

Rixos Hotels

Dubai

On-site

AED 45,000 - 67,000

Full time

6 days ago

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Benefits offered by this job

Duty meals (breakfast/lunch/dinner/mid

Vacation tickets

Medical insurance

Competitive salary

Job summary

Rixos Premium Dubai JBR is seeking a Concierge/Guest Services role to warmly welcome guests at the main entrance, coordinate with front desk on arrivals and departures, and assist with luggage handling and taxi bookings. The position emphasizes guest service, information provision, and maintaining lobby areas.

Entry-level opportunity with training provided; English proficiency required and multilingual advantages. No prior experience is necessary.

Qualifications

Secondary / High school education.
Good reading and oral proficiency in English language.
Ability to speak other languages and basic understanding of local languages will be an advantage.
No experience is required, training will be provided.
Good communication and customer contact skills.
Ability to work effectively and contribute in a team.

Responsibilities

Greet and welcome guests at the main entrance, use the guest names whenever available.
Liaise with front desk for all arrivals and departures.
Assist in driveway management, opening and closing of vehicles' doors.
Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.
Provide information and other assistance to guests when required.
Maintain cleanliness of the entrance and baggage room.
Assist the concierge to book taxi upon guest request.
Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby.
Maintain complete knowledge of all hotel products and services.