Collection Executive

Gulf Pipe Line Testing and Inspection (GPTI); Sharjah; On-site; AED 89,000 - 167,000; Full time

Job summary

Gulf Pipe Line Testing and Inspection (GPTI) seeks a proactive Debt Collection Specialist in the United Arab Emirates to secure payments and resolve outstanding balances from delinquent customers. You will negotiate payment arrangements and investigate disputes, working with internal teams to reach favorable outcomes while maintaining meticulous records of all collection activities.

The role requires at least 3 years of debt collection experience, a UAE driving license, and a commitment to

Qualifications

• High school diploma or equivalent is required.
• Bachelor's degree in business, finance or related field is preferred.
• Minimum of 3 years of debt collection experience with a proven track record.
• UAE Driving License is required.

Responsibilities

• Proactively contact delinquent customers via phone, email, direct visit to secure payments and resolve outstanding balances.
• Negotiate payment arrangements and settlements tailored to customers' financial situations while adhering to company policies.
• Investigate and resolve customer disputes, collaborating with internal departments to gather information and reach mutually agreeable outcomes.
• Maintain detailed and accurate records of all collection activities, including customer interactions, payment plans, and account statuses.

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Job description

Responsibilities

• Proactively contact delinquent customers via phone, email, direct visit, etc to secure payments and resolve outstanding balances
• Negotiate payment arrangements and settlements with customers, tailoring solutions to their financial situations while adhering to company policies
• Investigate and resolve customer disputes, collaborating with internal departments to gather information and reach mutually agreeable outcomes
• Maintain detailed and accurate records of all collection activities, including customer interactions, payment plans, and account statuses

Requirements

• High school diploma or equivalent is required; a bachelor's degree in business, finance, or a related field is preferred.
• Minimum of 3 years of experience in debt collection, with a proven track record of achieving collection targets.
• UAE Driving License must