Coffee Shop Shift Lead — Service & POS Ops

Flip retail; Ras Al Khaimah; On-site; AED 29,000 - 35,000; Full time

Job summary

Flip retail in Ras al-Khaimah, UAE is seeking a Resort Manager-level professional with at least 1 year in a lead role to oversee daily store operations. The candidate will manage POS tasks, cash handling, and customer service excellence while coordinating with corporate guidelines.

Responsibilities include opening/closing procedures, staff scheduling to meet service standards, and supporting sales promotions.

Qualifications

• Minimum high school or equivalent with standard computer skills.
• 1 year minimum as shift manager or similar role.

Responsibilities

• Handle POS transactions and back-of-house duties.
• Open and close store procedures; coordinate with Corporate Office as needed.
• Schedule staff to meet customer service standards and meal/break policies.
• Ensure cash controls and store funds are managed during shifts.
• Support promotions and enforce Standard Operating Procedures.

Skills

Food & Beverage leadership

Customer service

Team leadership

Education

High school diploma or equivalent

Tools

POS systems

Cash handling procedures

Job description

Flip retail in Ras al-Khaimah, UAE is seeking a Resort Manager-level professional with at least 1 year in a lead role to oversee daily store operations. The candidate will manage POS tasks, cash handling, and customer service excellence while coordinating with corporate guidelines.

Responsibilities include opening/closing procedures, staff scheduling to meet service standards, and supporting sales promotions.