Cluster Assistant Human Resources Manager

IHG; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

IHG is recruiting for a strategic HR role focused on people, culture and compliance in Abu Dhabi. You will design programmes to foster a positive work environment, conduct onboarding and coach managers on performance and disciplinary processes, while maintaining accurate personnel records.

You will ensure hiring standards and legal compliance, collaborate with department leaders to control costs and support guest experience through people initiatives.

Job description

Day to Day Tasks:

People

• Create programmes to foster a positive work environment for all employees. Support and administer an annualteam member satisfaction survey
• Educate and train managers onHR disciplinesto foster productivity and enhance performance
• Welcome and conduct new team member orientation
• Oversee maintenance of accurate and up-to-date personnel files and records for all employees
• Ensure hotel or company hiring standards and applicable laws and regulations are followed
• Buildgreatrelations with outside contacts

Financial

• Help create theHuman Resources department budget and control expenses
• Monitor staffing to manage costs

Guest Experience

• Develop creative ways to inspire and motivate team members to provide guests with a unique experience
• Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction
• Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.

Responsible Business

• Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community
• Ensure compliance with relevant employmentlaws, policiesand procedures
• Conduct annual HR compliance/standards self-audit
• Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes. Escalate serious issuesi
• Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues
• Other ad-hoc duties – unexpected moments when wehave topull together to get a task done