Cloud Solutions Manager — Customer Transformation & Migration Lead

Amazon Web Services; Dubai; On-site; AED 300,000 - 460,000; Full time

Job summary

Amazon Web Services in Dubai is seeking a Customer Solutions Manager to take end-to-end ownership of diverse projects, interfacing with sales, solutions architecture, support, product, professional services, and partners.

You will be a trusted cloud advisor, coaching customers on AWS services, driving migration programs, and ensuring a great customer experience across cloud transformations.

Qualifications

• 5+ years of customer-facing work engaging with executives or partners to solve business problems with advanced technologies.
• 5+ years of leading large-scale technical or engineering programs with proven leadership and benefits realization.
• Bachelor's degree in science, technology, engineering, math, business or equivalent.

Responsibilities

• Own cloud transformational programs spanning technical, operational, organizational, and education aspects.
• Be the customer voice to AWS leadership, product and engineering teams.
• Coach customers on AWS services and support migrations and modernization projects.

Skills

Customer-facing experience

Program management

Stakeholder management

Education

Bachelor’s degree in science/engineering/business

Tools

PMP

SCRUM/Agile

SAFe

Job description

Amazon Web Services in Dubai is seeking a Customer Solutions Manager to take end-to-end ownership of diverse projects, interfacing with sales, solutions architecture, support, product, professional services, and partners.

You will be a trusted cloud advisor, coaching customers on AWS services, driving migration programs, and ensuring a great customer experience across cloud transformations.