Clinic Sales Lead — Patient Care & Bookings

Joint Space Polyclinic LLC; Dubai; Hybrid; AED 60,000 - 100,000; Full time

Benefits offered by this job

On-site / hybrid work arrangement

Dubai-based role

Job summary

Joint Space Polyclinic LLC in Dubai is seeking a confident Clinic Sales Manager to engage patients, explain services, pricing and bookings, and drive conversions with practitioners and reception colleagues.

The role is hands-on, patient-facing, requiring excellent English, strong organisation and the ability to meet booking targets. It offers full-time or part-time hours with on-site or hybrid work at Alserkal Avenue, Dubai.

Qualifications

• Minimum 1 year of experience in a clinic or healthcare facility.
• Fluent English, both spoken and written.
• Experience in clinic sales, patient coordination, customer service or helping patients book recommended services is an advantage.
• Confident communicating with patients face-to-face and discussing services, pricing and booking options.
• Proactive and comfortable initiating conversations with patients.
• Strong organisational skills and attention to detail.
• Comfortable working towards conversion and booking targets.
• Able to work closely with practitioners and the reception team.

Responsibilities

• Proactively engage with patients in the clinic and support those referred by practitioners.
• Clearly explain recommended services, pricing and booking options.
• Understand what may be preventing a patient from booking and help resolve practical questions or concerns without pressure.
• Refer clinical or medical questions back to the appropriate practitioner.
• Coordinate with reception to arrange appointments and ensure a smooth patient experience.
• Follow up with patients who need more time before booking.
• Keep accurate records of practitioner referrals, patient conversations and confirmed bookings.
• Work towards agreed conversion and booking targets.

Skills

Fluent English

Interpersonal communication

Job description

Joint Space Polyclinic LLC in Dubai is seeking a confident Clinic Sales Manager to engage patients, explain services, pricing and bookings, and drive conversions with practitioners and reception colleagues.

The role is hands-on, patient-facing, requiring excellent English, strong organisation and the ability to meet booking targets. It offers full-time or part-time hours with on-site or hybrid work at Alserkal Avenue, Dubai.