Client Success & Sales Coordinator | Real Estate (Dubai)

Buyut Aljiwar; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Official UAE Labour Law employment

Visa and medical insurance

Dubai office and friendly work enviro

Job summary

Buyut Aljiwar in Dubai is seeking a proactive Sales & Customer Support Officer to support sales operations and ensure a positive experience for clients. You will handle inquiries, manage leads, coordinate with the Sales team, and assist throughout the customer journey, delivering timely information on projects, pricing, and payment plans.

The role requires excellent communication, organization, and the ability to manage multiple inquiries in a fast-paced environment while maintaining

Qualifications

• 2–4 years of experience in customer service, sales coordination, client relations, or a similar position.
• Experience in UAE real estate is a plus.
• Strong communication and client relation skills.
• Proficiency in English; other languages are a plus.

Responsibilities

• Handle incoming customer inquiries via phone, email, WhatsApp, and other channels.
• Respond to prospective clients, provide project information, and address questions.
• Receive, register, and distribute incoming leads to Sales team.
• Follow up with clients to maintain engagement and support the sales process.
• Coordinate property viewings, meetings, and appointments with Sales team.
• Assist clients with project information, pricing, payment plans, and inquiries.
• Maintain accurate customer records in the CRM system.
• Monitor inquiries and ensure timely responses and follow-ups.
• Coordinate with internal departments to resolve issues.

Skills

Customer service

Sales coordination

CRM systems

English communication

Interpersonal skills

Organizational skills

Multitasking

Tools

CRM software

Microsoft Office

Excel

Job description

Buyut Aljiwar in Dubai is seeking a proactive Sales & Customer Support Officer to support sales operations and ensure a positive experience for clients. You will handle inquiries, manage leads, coordinate with the Sales team, and assist throughout the customer journey, delivering timely information on projects, pricing, and payment plans.

The role requires excellent communication, organization, and the ability to manage multiple inquiries in a fast-paced environment while maintaining