Sales Coordinator- Emirati Talent

Rotana; Abu Dhabi; On-site; AED 70,000 - 110,000; Full time

Job summary

Rotana in Abu Dhabi is seeking a passionate Sales Coordinator to support the Sales Office with administrative duties and data management. You will ensure timely processing of offers, maintain filing systems, and assist executives with correspondence in a fast-paced environment.

Ideal candidates have a college diploma, strong computer skills, and excellent English. Knowledge of additional languages is a plus, and you should be a discreet, proactive team player who can handle confidential

Qualifications

• College diploma and relevant previous work experience.
• Good computer skills and an excellent command of English.
• Proficiency in additional languages is an advantage.

Responsibilities

• Prepare and type the Sales Team's offer letters, update the sales database, and ensure documents are reviewed before signature.
• Compose letters, memos, faxes, and other correspondence for executives.
• Maintain an accurate follow-up and tracking system for all correspondence.
• Handle incoming calls and guest inquiries in the absence of the Sales Team.
• Ensure the monthly sales report is completed and submitted on time.
• Ensure all Sales Team correspondence and offers are sent within 24 hours.

Skills

English language proficiency

Computer skills

Customer service

Education

College diploma

Job description

We are currently seeking passionate and dynamic Sales professionals who take pride in delivering exceptional customer service and providing creative solutions to our guests.

As a Sales Coordinator, you will be responsible for handling the administrative requirements of the Sales Office, including maintaining an organized, systematic, and up-to-date filing system to ensure easy access to information and prevent data loss.

Key Responsibilities:

• Prepare and type the Sales Team's offer letters, update the sales database, and ensure all documents are reviewed and verified before submission for signature.
• Compose letters, memos, faxes, and other correspondence on behalf of the Director of Sales and other executives.
• Maintain an accurate and efficient follow-up and tracking system for all correspondence.
• Handle incoming calls and guest inquiries in the absence of the Sales Team, directing urgent matters to the appropriate personnel.
• Ensure the monthly sales report is completed and submitted on time.
• Ensure all Sales Team correspondence and offers are sent within a maximum of 24 hours.
• Communicate effectively at all levels while managing various administrative demands in a fast-paced working environment.
• Ensure all office equipment is in proper working condition and handled with appropriate care.

Education, Qualifications & Experience

You should ideally have a college diploma and relevant previous work experience. Good computer skills and an excellent command of English are essential, while proficiency in additional languages is an advantage.

Knowledge & Competencies

The ideal candidate should be courteous, discreet, and capable of working with minimal supervision while maintaining a high level of confidentiality. You should be self-motivated, positive, and proactive, with the ability to think creatively and take initiative. An outgoing, charismatic, and approachable personality, along with the ability to work effectively under pressure in a fast-paced environment, is essential. You should also be a strong team player with a commitment to quality.

Key Competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results