Client Relationship Executive

Talent Shark HR Consultancy L.L.C; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

Talent Shark HR Consultancy L.L.C is seeking a client relationship professional to support healthcare, wellness and concierge services in Dubai. You will manage inquiries, build rapport with prospective clients, and coordinate with doctors, nurses and operations teams to ensure a high level of service.

The role requires strong communication, confidentiality and the ability to handle multiple enquiries with meticulous follow-up while targeting conversion goals.

Qualifications

• 2–4 years of experience in client relationship management or similar role.
• Professional and customer-focused approach.
• Ability to coordinate with doctors, nurses and operations teams.
• Strong attention to detail and confidentiality.
• Experience in healthcare coordination or hospitality is a plus.

Skills

Communication skills

CRM knowledge

Phone & WhatsApp

Rapport building

Follow-up skills

Multitasking

Tools

CRM systems

Job description

• Experience in healthcare, wellness, home healthcare, aesthetics or concierge services is preferred.
• Excellent verbal and written communication skills.
• Strong telephone and WhatsApp communication skills.
• Ability to build rapport and establish trust with prospective clients.
• Strong follow-up and organisational skills.
• Comfortable handling multiple enquiries and leads simultaneously.
• Experience with CRM systems is preferred.
• Commercially aware and comfortable working towards conversion targets.

Desired Candidate Profile

• .2–4 years of experience in client relationship management, customer service, call center, reception handling, inside sales, healthcare coordination, wellness, hospitality or a similar client-facing role.
• Professional, confident and customer-focused approach.
• Ability to coordinate effectively with doctors, nurses and operations teams.
• Strong attention to detail and accuracy.
• High level of confidentiality and professionalism when handling client information.