Client IT Delivery & Systems Coordination Specialist

IPS-ENERGY Australia Pacific Pty; United Arab Emirates; On-site; AED 200,880 - 312,480; Full time

Job summary

IPS-ENERGY ME FZCO is seeking a Customer Delivery & IT Coordination Specialist in the United Arab Emirates. This role interfaces between internal IT/implementation teams and the customer’s IT organization to ensure smooth project delivery and secure system integration.

You will coordinate access, manage IT dependencies, and lead coordination meetings with customer IT stakeholders, while supporting day-to-day operations and connectivity issues across client environments.

Qualifications

• BSc degree in Computer Science, Information Technology, or related field.
• 3–7 years of experience in IT coordination, system integration, IT support, or technical project delivery roles.
• Experience with enterprise/customer IT environments and basic IT security concepts.

Responsibilities

• Act as the primary point of contact between customer IT teams and internal delivery/implementation teams.
• Coordinate and enable secure access to customer environments (VPN, jump servers, network access, credentials).
• Ensure smooth coordination of IT activities during project delivery and system implementation.
• Organize and lead regular coordination meetings with customer IT stakeholders.
• Manage IT-related requests, changes, and dependencies and communicate with internal teams.
• Provide first-line support for IT issues in client environments (connectivity, access, interfaces).
• Coordinate security requirements with customer IT policies and standards.
• Monitor system access, availability, and readiness during project/operational phases.

Skills

IT coordination

System integration

IT support

Project delivery

Client IT liaison

Security awareness

Cloud concepts

Communication

Education

BSc in Computer Science/Information Technology

Tools

Windows Server

Active Directory

Exchange Server

Remote Desktop Services

SQL Server

PowerShell

Job description

IPS-ENERGY ME FZCO is seeking a Customer Delivery & IT Coordination Specialist in the United Arab Emirates. This role interfaces between internal IT/implementation teams and the customer’s IT organization to ensure smooth project delivery and secure system integration.

You will coordinate access, manage IT dependencies, and lead coordination meetings with customer IT stakeholders, while supporting day-to-day operations and connectivity issues across client environments.