Dubai Luxury Client Advisor: Elevate Customer Experience

Client Advisor - Saint Laurent, Dubai; Dubai; On-site; AED 200,880 - 334,800; Full time

Job summary

Saint Laurent in Dubai is seeking a Client Advisor to deliver exceptional luxury service and create personalised looks for clients. You will build a strong client portfolio, exceed sales targets, and support both front- and back-of-house teams while upholding the Maison values.

The role requires experience in luxury retail, excellent English and local language skills, and a proactive, entrepreneurial mindset in a fast-paced environment. Relocation and remote work are not required.

Qualifications

• Experience in luxury retail or high-end customer service.
• Ability to create personalised looks for clients.
• Strong business mindset and entrepreneurial spirit.
• Excellent English and local language communication.
• Comfortable learning new technologies.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide outstanding client and after-sale service to all visitors and clients.
• Identify client needs and anticipate future requests to upsell and build loyalty.
• Cultivate a robust client portfolio to secure a proactive, growing business.
• Drive performance to exceed sales and KPI goals with an entrepreneurial approach.
• Create personalised, versatile, and timeless silhouettes for clients.
• Maintain professional, authentic communication with clients and colleagues.
• Utilise tools to optimise business opportunities and support teams.
• Support front- and back-of-house teams and uphold team spirit.
• Adhere to company policies and operational procedures.

Skills

Luxury retail

Customer service

Fashion culture

Entrepreneurial spirit

Team player

Tech savvy

Multitasking

Communication skills

English and local language

Job description

Saint Laurent in Dubai is seeking a Client Advisor to deliver exceptional luxury service and create personalised looks for clients. You will build a strong client portfolio, exceed sales targets, and support both front- and back-of-house teams while upholding the Maison values.

The role requires experience in luxury retail, excellent English and local language skills, and a proactive, entrepreneurial mindset in a fast-paced environment. Relocation and remote work are not required.