Client Advisor - Luxury Brand

Beside Group; Dubai; On-site; AED 33,000 - 67,000; Full time

Job summary

Beside Group is seeking a sales associate in Dubai to drive sales through exceptional customer service and product knowledge. You will help customers with fashion guidance, maintain stock levels, and support store operations to meet personal and store targets.

Knowledge of local culture and premium brand experience are valued. The role focuses on delivering friendly, effective service while building lasting customer relationships.

Qualifications

• 1 year of experience in a similar role.
• Experience with premium brands preferred.
• Basic MS Office skills.
• Knowledge of fashion and trends.
• Understanding local culture and sensitivities.

Responsibilities

• Achieve personal, store and KPI targets.
• Provide excellent customer service and product information.
• Maintain up-to-date product knowledge on designs and availability.
• Receive, stock shelves and merchandise shipments.
• Complete operational administrative tasks as requested.

Skills

Customer service

Fashion knowledge

Local culture awareness

Target orientation

Tools

MS Office

Job description

About the Company

Beside Group is one of the biggest Retail chains in the Middle East. We have a strong family taking care of Premium brands like Diesel, Fred Perry, Pinko, Scotch & Soda, Puma, Geox, Longchamp Aape and Canada Goose.

About the Role

The purpose of the role is to drive sales through customer service, in order to ensure that personal and store targets are being met.

Responsibilities:

• Achieving the personal, store and KPI targets in order to meet the overall organizational objectives.
• Provide excellent customer service at all times by following policies, providing product information and adopting a friendly as well as courteous attitude towards customers, in order to establish and manage lasting relationships.
• Maintain up-to-date product knowledge, in terms of designs, trends, quality-based issues, availability in order to provide excellent customer service.
• Sending and receiving of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise.
• Complete operational administrative tasks as requested by management.

Qualifications:

• A year’s experience in a similar role, within a similar brand
• Local retail experience preferred.
• Basic skills in MS Office.
• Knowledge of the local culture and sensitivities.
• Knowledge of fashion.