Arabic Store Supervisor - Outlet Village

Beside Group; Dubai; Vor Ort; AED 67.000 - 100.000; Vollzeit

Zusammenfassung

Beside Group in Dubai invites an experienced Store Supervisor to join our fashion-forward retail team. You will support the Management Team in achieving store targets, ensure policy compliance, and drive excellent customer service across all shifts.

Key responsibilities include managing store operations and staff scheduling, coordinating with suppliers, delivering product knowledge, and training staff on service standards. Local fashion retail experience is essential to succeed in this role.

Qualifikationen

• Minimum 2 years’ experience in a similar role.
• Experience within a similar brand preferred.
• Local retail experience mandatory in Fashion is mandatory.
• Well versed in MS Office.
• Knowledge of the local culture and sensitivities. Knowledge of fashion.

Aufgaben

• Support the Management Team in achieving store and KPI targets in order to meet the overall organizational objectives.
• Provide exemplary customer service by following policies and adopting a friendly attitude toward customers.
• Assist in store operations and administrative duties such as staff scheduling and supplier coordination.
• Conduct technical training needs of the store staff to ensure product knowledge and service standards.
• Maintain up-to-date product knowledge to provide excellent customer service.

Kenntnisse

Store supervision

Team management

Customer service

Fashion retail knowledge

Local culture awareness

Tools

MS Office

Jobbeschreibung

Beside Group is one of the biggest Retail chains in the Middle East. We have a strong family taking care of Premium brands like Diesel, Fred Perry , Scotch & Soda, Puma, Geox, Longchamp and Aape.

Store Supervisor

The purpose of the role is to support the Management Team in achieving store targets, through effective management (of the store team) compliance with the organizational policies and procedures

.Responsibilities

• :Support the Management Team in achieving store and KPI targets in order to meet the overall organizational objectives
• .Provide exemplary customer service at all times by following policies, providing product information and adopting a friendly as well as courteous attitude towards customers, in order to establish and manage lasting relationships
• .Support the Management Team in managing the operational side of the store as well as managing administrative areas such as staff scheduling, coordination with suppliers, contractors etc in order to ensure the smooth running of the store
• Support the Management Team in conducting technical training needs of the store staff in order to ensure that they are fully trained on products, customer service, policy requirements etc
• .Maintain up-to-date product knowledge, in terms of designs, trends, quality-based issues, availability in order to provide excellent customer service

.Qualification

• Minimum 2 years’ experience in a similar role.
• Experience within a similar brand preferred
• Local retail experience mandatory in Fashion is mandatory
• Well versed in MS Office
• Knowledge of the local culture and sensitivities. Knowledge of fashion