CIS Luxury Hospitality Sales Manager

Hyatt Hotels Corporation; Dubai; On-site; AED 250,000 - 420,000; Full time

Job summary

Hyatt Hotels Corporation in Dubai seeks a seasoned hospitality sales professional to lead CIS market initiatives for room, group, and revenue growth across our luxury properties, while preserving the brand's distinguished positioning.

The role centers on building strong relationships with CIS tour operators, travel agencies, corporate clients, and luxury travel advisors; identifying opportunities and achieving targets. Frequent travel to client sites and events is expected.

Qualifications

• Minimum 3–4 years in hospitality sales, with CIS market exposure.
• Experience with luxury hotels or resorts preferred.
• Established relationships with CIS tour operators and travel partners.
• Fluency in Russian and English required; other CIS languages advantageous.
• Strong negotiation, presentation, and account management skills.

Responsibilities

• Develop and implement strategic sales activities for the CIS market to hit room, group, and revenue targets.
• Manage relationships with tour operators, travel agencies, corporate clients, and partners in the region.
• Identify and secure new business through proactive calls, meetings, research, and networking.
• Maintain a portfolio of existing accounts while growing high-potential new ones.
• Negotiate rates, contracts, packages, and terms based on market conditions and potential.
• Prepare account development plans to increase production and market share.
• Conduct sales trips, client meetings, presentations, trainings, and events.
• Represent Hyatt at international trade shows, roadshows, and workshops.
• Organize familiarization trips, site inspections, and partner visits.
• Monitor bookings, account performance, and competitor activity; adjust actions.
• Understand CIS travel trends, seasonality, air links, and destination developments.
• Collaborate with Revenue Management, Reservations, Events, Marketing, Front Office, and others.
• Maintain accurate account profiles, CRM data, contracts, and reports.
• Prepare sales reports, forecasts, and market updates aligning with brand standards.

Skills

CIS market experience

Relationship management

Sales strategy

Negotiation skills

Travel readiness

Education

Bachelor’s degree in Hospitality Management

Tools

CRM platforms

Opera / Envision

Job description

Hyatt Hotels Corporation in Dubai seeks a seasoned hospitality sales professional to lead CIS market initiatives for room, group, and revenue growth across our luxury properties, while preserving the brand's distinguished positioning.

The role centers on building strong relationships with CIS tour operators, travel agencies, corporate clients, and luxury travel advisors; identifying opportunities and achieving targets. Frequent travel to client sites and events is expected.