Channel Relations Manager

BAMX; Dubai; On-site; AED 250,000 - 450,000; Full time

Job summary

BAMX Developments in Dubai is seeking a Channel Relations Manager to lead broker and agency partnerships, expand the distribution network, and drive sales within the real estate brokerage channel.

The role requires a proven track record in Dubai’s off-plan market, strong negotiation skills, and the ability to manage a CRM system and a team in a fast-paced development environment.

Qualifications

• Minimum 5 years of proven Channel Relations experience working directly for a real estate developer in Dubai/UAE.
• Strong existing network of active real estate agencies and brokerage partners in Dubai.
• Proven experience leading and managing a Channel Relations or Agency Sales team.
• Strong understanding of Dubai's off-plan real estate market, developer commission structures, and broker engagement practices.

Responsibilities

• Build and maintain strong relationships with real estate agencies, brokerage firms, and key channel partners across Dubai and the UAE.
• Identify, recruit, onboard, and activate new brokerage partners to expand the sales network.
• Develop and implement agency engagement strategies to maximize broker productivity and sales revenue.
• Conduct regular agency visits, project presentations, product training, and relationship-building meetings.
• Ensure brokerage partners receive timely updates on project launches, pricing, inventory, promotions, commissions, and payment plans.

Skills

Channel Relations

Agency sales

CRM proficiency

Negotiation

Job description

With over 30 years of international experience in real estate development across residential, commercial, hospitality, healthcare, and mixed-use projects, BAMX Developments has established a strong legacy across multiple international markets.

Since establishing our presence in Dubai two years ago, we have been rapidly expanding our UAE operations, with a growing portfolio of real estate developments and ambitious plans for the future.

As part of our continued expansion, we are seeking an experienced, results-driven Channel Relations Manager to lead our broker and agency partnerships, expand our distribution network, and drive sales performance through the real estate brokerage channel.

Key Responsibilities

Location: Dubai, UAE

Company: BAMX Developments

Employment Type: Full-Time

Industry: Real Estate Development

About BAMX Developments

With over 30 years of international experience in real estate development across residential, commercial, hospitality, healthcare, and mixed-use projects, BAMX Developments has established a strong legacy across multiple international markets.

Since establishing our presence in Dubai two years ago, we have been rapidly expanding our UAE operations, with a growing portfolio of real estate developments and ambitious plans for the future.

As part of our continued expansion, we are seeking an experienced, results-driven Channel Relations Manager to lead our broker and agency partnerships, expand our distribution network, and drive sales performance through the real estate brokerage channel.

Agency Development & Relationship Management

• Build and maintain strong relationships with real estate agencies, brokerage firms, and key channel partners across Dubai and the UAE.
• Identify, recruit, onboard, and activate new brokerage partners to expand the company's sales network.
• Develop and implement agency engagement strategies to maximize broker productivity and sales revenue.
• Conduct regular agency visits, project presentations, product training, and relationship-building meetings.
• Ensure brokerage partners receive timely updates on project launches, pricing, inventory, promotions, commissions, and payment plans.

Channel Sales & Performance Management

• Lead, manage, and monitor the Channel Relations team, ensuring individual and departmental KPIs are achieved.
• Drive sales performance through active agency engagement, lead generation, and conversion initiatives.
• Monitor agency sales pipelines, identify opportunities, and implement performance improvement strategies.
• Negotiate commission structures and partnership terms in accordance with company policies and approved commercial guidelines.
• Prepare weekly and monthly reports covering agency activation, sales performance, pipeline development, and conversion rates.

Broker Engagement & Communication

• Organize and coordinate broker events, networking sessions, roadshows, project launches, and agency training programs.
• Establish and manage dedicated WhatsApp groups with brokerage partners, ensuring consistent daily or weekly communication.
• Maintain strong broker engagement through structured follow-ups, project updates, and promotional activities.
• Address agency concerns and coordinate with internal departments to ensure timely resolution.
• Monitor competitor developer activities, commission offerings, and channel engagement strategies.

CRM, Coordination & Compliance

• Maintain accurate agency databases, communication records, and sales activities within the CRM system.
• Collaborate closely with Sales, Marketing, CRM, Finance, and Legal departments.
• Ensure agency transactions and partnership activities comply with applicable RERA regulations and internal company policies.

Requirements

• Minimum 5 years of proven Channel Relations experience working directly for a real estate developer in Dubai/UAE.
• Strong existing network of active real estate agencies and brokerage partners in Dubai.
• Demonstrated track record of generating sales revenue through brokerage channels.
• Proven experience leading and managing a Channel Relations or Agency Sales team.
• Strong understanding of Dubai's off-plan real estate market, developer commission structures, and broker engagement practices.
• Experience organizing broker events, agency presentations, and project launches.
• Proficiency in CRM systems, sales reporting, and performance tracking.
• Excellent communication, negotiation, presentation, and leadership skills.
• Results-oriented, proactive, and capable of working in a fast-paced development environment.

Key Performance Indicators (KPIs)

• Agency-generated sales revenue
• Number of active brokerage partners
• Monthly and quarterly agency onboarding
• Agency activation and sales conversion rates
• Agency retention and engagement
• Channel Relations team performanceBroker events, training sessions, and engagement activities

Why Join BAMX?

Join an internationally experienced developer with an expanding presence in Dubai, a growing real estate portfolio, and the opportunity to lead and develop a high-performing agency distribution network.