Channel Management Specialist

United Imaging Healthcare; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

United Imaging Healthcare seeks a channel management professional to develop overseas partner strategies, onboard and renew BP relationships, and drive sales through effective collaboration with regional teams. You will monitor market trends, manage budgets, and ensure training and branding support for partners.

The role requires 3–5 years in channel management or sales, strong CRM proficiency, and excellent communication.

Qualifications

• 3–5 years of experience in channel management or sales.
• Proficiency in customer relationship management (CRM) software.
• Strong verbal and written communication skills, with experience presenting to partners and stakeholders.
• Knowledge of sales techniques and strategies.
• Ability to build and maintain relationships with partners.
• Strong problem-solving and negotiation skills.
• Time management and organizational skills.
• Ability to work independently and as part of a team.
• Flexibility and adaptability to change.
• A desire to learn and grow in the channel management field.

Responsibilities

• Develop overseas channel partner strategy and execute it.
• Identify and qualify new BP partners and renew existing BP contracts.
• Monitor industry trends and competitors to inform strategy.
• Manage BP relationships and drive sales and revenue.
• Create and manage channel budgets/forecasts and set short/long-term goals to improve BP performance and collaboration with UIH.
• Establish BP management and operating mechanisms, incl. qualification, authorization, and evaluation processes.
• Set regular BP performance reviews to identify risks and drive improvements with regional teams.
• Collaborate with BM, CS, OP, OM, SCM, BMC and L&C to train and support partners.
• Coordinate with BPs, regional teams, and HQ to ensure customer satisfaction and brand alignment.
• Identify and resolve channel conflicts and challenges.

Skills

3-5 years experience

CRM software

Strong communication

Sales techniques

Relationship building

Problem solving

Negotiation

Time management

Team collaboration

adaptability

Learning mindset

Tools

CRM software

Job description

• Based on Globalization Strategy, develop oversea channel partner strategy and responsible for strategy execution;
• Identify and qualify new BPs onboard and existing BPs contract renewal;
• Monitor industry trends and stay up-to-date on competitors and market conditions
• Responsible for BPs relation management and drive Sales & Revenue;
• Create and manage channel partner budgets and forecasts as well as set short term & long term goals to improve BP Performance, Quality, Investment in UIH to build mutual confidence and strong result oriented relation;
• Establish BPs management & operation mechanism including but not limited to BPs Qualification criteria, Commercial & Service Authorization process, Key Evaluation Index & Mechanism, BPs Incentive Plan, BPs Diligence & Profile, Roll out process etc;
• Set routine performance review with existing BPs to identify risk and conduct improvement action with regional teams;
• Establish a collaborative workflow with BM, CS, OP, OM, SCM,BMC & L&C to empower BPs in terms of training, product & solution, promotion materials, branding & marketing activities, KOL connection & cultivation, after sales service capability in order to provide support and training to partners to ensure success;
• Work closely with BPs, regional team & HQ corresponding depts. to ensure customer satisfaction, brand reputation and align common actions to achieve business goals.
• Identify and resolve conflicts and challenges within the channel;

Requirements and skills

• 3~5 years of experience in channel management or sales
• Proficiency in customer relationship management (CRM) software
• Strong verbal and written communication skills, with experience presenting to partners and stakeholders
• Knowledge of sales techniques and strategies
• Ability to build and maintain relationships with partners
• Strong problem-solving and negotiation skills
• Time management and organizational skills
• Ability to work independently and as part of a team
• Flexibility and adaptability to change
• A desire to learn and grow in the channel management field