Channel Manager

Mindware; Dubai; On-site; AED 210,000 - 350,000; Full time

Job summary

Mindware in Dubai seeks a Channel Manager to shape the sales strategy, recruit and manage partners, and grow market share across the UAE and Gulf region. You will oversee channel accounts, collaborate with marketing on programs, and monitor competitors to capture opportunities.

You will lead a team, drive performance, and ensure alignment with senior management. Travel quarterly is expected; experience with networking products such as TP-Link or equivalents is valued.

Qualifications

• Bachelor's degree in Sales and Marketing or related field.
• 3–5 years of relevant channel sales experience.
• Hands-on experience with TP-Link portfolio or similar networking/enterprise products.
• Willingness to travel quarterly within UAE and Gulf region.
• Strong communication skills and a passionate sales approach.

Responsibilities

• Define and implement the channel strategy and roadmap aligned with management.
• Lead channel partner relations in alignment with company strategy.
• Develop and maintain relationships with new and existing channels/clients to expand sales.
• Build and maintain channel/customer data, analyze metrics and loyalty.
• Execute the full sales cycle from quotation to collection.
• Provide accurate sales forecasts and market development reports.
• Promote services/products and the company within the region.
• Oversee marketing programs and CRM outputs for efficiency.

Skills

Channel management

Sales leadership

Communication

Market development

Education

Bachelor’s degree in Sales & Marketing

Job description

Job Title

Channel Manager

Job Scope

The Channel Manager is accountable for developing the sales strategy while driving the recruitment of partners, overseeing account profiles and planning a growing market share through set targets. S/He monitors competitors’ activities, deals with resellers and coordinates with the marketing team on channel activities and programs.

Main Duties And Responsibilities

Technical and Operations

• Define and implement the channel strategy and roadmap of the assigned service/product’s line in alignment with the management
• Lead the partners’ relations in alignment with the company’s management and strategy
• Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory
• Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities
• Specify market requirements for current and future services/products by conducting market research supported by ongoing visits to existing and potential customersv
• Execute and supervise the entire sales cycle from quotation to collection
• Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly
• Generate sales for the entire service/product line in terms of long-term revenue and profitability
• Secure the highest level of engagement and support to channel partners and respond to issues and/or queries in order to efficiently meet customers’ needs
• Develop and deliver accurate sales forecasts and market development reports in line with business objectives
• Promote the service(s)/product(s) and the company within the region
• Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary
• Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization

Talent Development

• Lead and coach the team cultivating empowerment and ownership
• Develop capabilities and secure a solid succession plan
• Conduct regular performance reviews, identify training needs and oversee development plans.

Position Requirements

Education

• Bachelor’s degree in Sales and Marketing or any other related field.

Experience

• Minimum 3-5 years of relevant experience required.
• Hands-on experience with the TP-Link portfolio or similar networking and enterprise products is essential (e.g., D-Link, Ubiquiti, Cisco, Huawei, Grandstream, CCTV, Servers & Storage).
• The role covers the UAE and Gulf region. Travel will be required once per quarter.
• Strong communication skills and a passionate sales approach are key.

Requirements: