Catalog Program Manager: Data-Driven CX & Ops Lead

Amazon; Dubai; On-site; AED 140,000 - 180,000; Full time

Job summary

Amazon is seeking a metrics-driven Program Manager in Dubai to enhance customer experience and business growth through catalog management. Responsibilities include ensuring accurate product listings, driving process improvements, and utilizing data analysis for decision-making. The ideal candidate should have 2 years of program management experience, proficiency in SQL and advanced Excel, and a strong ability to influence business outcomes with data. Join Amazon's diverse team to deliver exceptional results.

Qualifications

• 2 years of program or project management experience required.
• Knowledge of SQL and advanced Excel is essential.
• Experience using data to influence business decisions.

Responsibilities

• Ensure product listings are accurate and troubleshoot discrepancies.
• Collaborate with vendors to improve processes.
• Analyze and share metrics to guide business decisions.

Skills

Program management

Data analysis

SQL

Advanced Excel

Process improvement

Stakeholder communication

Tools

PowerBI

Tableau

SAS

Job description

Amazon is seeking a metrics-driven Program Manager in Dubai to enhance customer experience and business growth through catalog management. Responsibilities include ensuring accurate product listings, driving process improvements, and utilizing data analysis for decision-making. The ideal candidate should have 2 years of program management experience, proficiency in SQL and advanced Excel, and a strong ability to influence business outcomes with data. Join Amazon's diverse team to deliver exceptional results.