Cashier - Accor - Dubai, UAE

Accor Group; Dubai; On-site; AED 39,060 - 50,220; Full time

Benefits offered by this job

Employee benefit card with discounted rates across Accor worldwide

Learning programs through Accor Academies

Opportunities for career growth

Support community initiatives through CSR activities

Job summary

Accor Group in Dubai is seeking a full-time Cashier to support front office and F&B operations by accurately handling guest payments and ensuring smooth settlement procedures. The ideal candidate will contribute to guest satisfaction through efficient service and clear communication.

This role requires previous experience with cash-handling, a diploma or degree in hospitality management or related field, and proficiency in English. The position offers opportunities for career growth and employee benefits within the global Accor network.

Qualifications

• Previous experience as a cashier or waiter with cash-handling responsibilities.
• Proficiency in English; knowledge of an additional European language is an advantage.
• Strong problem-solving and communication skills.

Responsibilities

• Process guest payments accurately through Fidelio.
• Present guest folios for verification and ensure proper payment handling.
• Advise guests to exchange foreign currency at the front desk before settling bills.

Skills

Cash handling and billing

POS and Fidelio system operation

Guest communication

Verification and compliance checks

Problem-solving

Attention to detail

Multitasking in busy service environments

Coordination with F and B and front office teams

Education

Diploma or degree in hospitality management or business administration

Tools

Fidelio system

Job description

Position Overview

This cashier role at Accor Dubai supports front office and F and B operations by handling guest payments accurately, maintaining proper cash control, and ensuring smooth settlement procedures. The role contributes to guest satisfaction through efficient service, clear communication, and adherence to hotel financial standards.

Job Details

• Country: UAE
• City: Dubai
• Industry: Hospitality
• Function: Retail-Counter Sales and Cashier
• Salary: 3500-4500 monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

Key Responsibilities

• Process guest payments accurately through Fidelio, ensuring correct settlement for cash transactions
• Present guest folios for verification and ensure proper payment handling
• Verify guest names when charging to rooms; request additional identification when necessary
• Inform guests that personal or company cheques are not accepted in F and B outlets
• Advise guests to exchange foreign currency at the front desk before settling bills
• Maintain punctuality and follow grooming standards
• Ensure compliance with hotel rules and disciplinary procedures
• Provide attentive, courteous service to guests during payment interactions
• Support F and B and front office colleagues in maintaining proper billing procedures
• Handle cash, receipts, and documentation in accordance with hotel policies

Ideal Profile

• Previous experience as a cashier or waiter with cash-handling responsibilities
• Diploma or degree in hospitality management, business administration, or related field
• Proficiency in English; knowledge of an additional European language is an advantage
• Strong problem-solving and communication skills
• Reliable, responsible, and professionally presented
• Ability to work flexible hours based on operational needs

Skills Set

• Cash handling and billing
• POS and Fidelio system operation
• Guest communication
• Verification and compliance checks
• Problem-solving
• Attention to detail
• Multitasking in busy service environments
• Coordination with F and B and front office teams

Why Join Us

• Employee benefit card with discounted rates across Accor worldwide
• Learning programs through Accor Academies
• Opportunities for career growth within Dubai and internationally
• Ability to support community initiatives through CSR activities such as Planet 21

About the Company

Accor is a global hospitality group offering strong development pathways, diverse career opportunities, and a supportive work culture across its Dubai properties, recognized for service excellence and employee growth.