F and B Cashier - Accor - Dubai, UAE

Accor Group; Dubai; On-site; AED 39,060 - 55,800; Full time

Job summary

Accor Group is looking for an F and B Cashier in Dubai to ensure accurate handling of guest billing and payment transactions. The ideal candidate will contribute to the hotel's financial controls and maintain service excellence in a hospitality environment.

This full-time role requires compliance with various payment methods and a detail-oriented approach to financial tasks. Candidates should possess a Bachelor's degree in Finance or relevant qualifications and experience in a hotel setting.

Qualifications

• 2 to 3 years experience in a four or five star hotel environment.
• Strong understanding of cashiering procedures and financial controls.
• Ability to work flexible shifts in a fast-paced hospitality setting.

Responsibilities

• Organize and monitor all duties related to cashier operations.
• Process guest checks and billing transactions accurately.
• Ensure compliance with hotel rules, financial controls, and disciplinary procedures.

Skills

Cashiering procedures

Financial controls

Communication skills

Attention to detail

Interpersonal skills

Education

Bachelor's degree in Finance or vocational hospitality qualification

Tools

Fidelio

POS systems

Job description

Position Overview

F and B Cashier - Accor - Dubai, UAE

F and B Cashier role in Dubai with Accor, responsible for handling guest billing and payment transactions accurately while ensuring compliance with hotel financial controls, service standards, and guest service excellence in a hospitality environment.

Job Details

• Country: UAE
• City: Dubai
• Industry: Hospitality
• Function: Front Desk-Reception
• Salary: 3500-5000 monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

Key Responsibilities

• Organize and monitor all duties related to cashier operations in assigned outlet
• Maintain proper grooming and professional appearance at all times
• Attend scheduled training sessions and comply with operational standards
• Demonstrate cooperation and respect within the team and across departments
• Maintain knowledge of daily hotel activities, promotions, and facilities
• Process guest checks and billing transactions accurately using Fidelio and POS systems
• Handle cash payments, issue correct change, and maintain house bank at full value
• Prepare shift cash drops with accurate breakdowns and deposit funds into cash drop safe
• Ensure all cash drops are logged, witnessed, and verified by Security
• Coordinate with General Cashier for daily cash reconciliation procedures
• Verify credit card validity, signatures, expiry dates, and transaction accuracy
• Ensure room charge settlements match guest identification and system records
• Inform guests of accepted payment methods and direct foreign currency exchange to Front Desk
• Validate gift certificates including expiry date, value, signature, and conditions
• Attach redeemed gift certificates to guest checks and secure them with cash drops
• Ensure no open checks remain in the system before end of outlet operations
• Report cash shortages or discrepancies according to hotel procedures
• Ensure punctuality and adherence to duty schedules
• Enforce compliance with hotel rules, financial controls, and disciplinary procedures
• Assist task force teams during new hotel openings when required
• Deliver prompt, caring, and professional service to guests and colleagues
• Anticipate guest needs and support customer satisfaction initiatives
• Maintain familiarity with operational standards manuals and company documentation
• Perform additional duties as assigned by management

Ideal Profile

• Bachelor's degree in Finance or vocational hospitality qualification
• 2 to 3 years experience in a four or five star hotel environment
• Strong understanding of cashiering procedures and financial controls
• High level of integrity, accuracy, and attention to detail
• Good communication and interpersonal skills
• Ability to work flexible shifts in a fast-paced hospitality setting