Chef de Cuisine - Hotel Outlet Operations

Accor Group; Dubai; On-site; Full time

Job description

Chef de Cuisine - Hotel Outlet Operations

Chef de Cuisine - Hotel Outlet Operations Job Snapshot Role: Chef de Cuisine - Hotel Outlet Operations Location: Dubai, United Arab Emirates Industry: Hospitality Function: Chef/Culinary/Kitchen Management Experience: 4-5 years in a 4-5 star hotel Job Type: Full-time Position Overview Accor is hiring a Chef de Cuisine - Hotel Outlet Operations in Dubai, United Arab Emirates, for a key Hospitality role overseeing food production, kitchen standards, and outlet service. This opportunity suits an experienced culinary professional who can manage daily kitchen activities, maintain consistent food quality, and support the development of distinctive dining concepts. The position carries responsibility for ingredient control, recipe compliance, menu costing, buffet readiness, team coordination, and HACCP implementation. Through disciplined planning and hands-on leadership, the Chef de Cuisine will help the outlet deliver safe, appealing, and efficiently produced food throughout every service period.

Job Details Country: United Arab Emirates City: Dubai Industry: Hospitality Function: Chef/Culinary/Kitchen Management Salary: 6000-10000 Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context The Chef de Cuisine leads the daily culinary operation of an assigned hotel outlet. The role connects menu planning, production control, food presentation, purchasing requirements, and brigade performance to ensure that every dish meets established hotel standards. Beyond managing service, the position contributes to new cuisine concepts, seasonal promotions, cost efficiency, and guest satisfaction. Accurate communication with senior chefs, outlet supervisors, stores, and engineering teams is essential for maintaining uninterrupted kitchen operations.

• Direct daily food preparation and production for the assigned outlet.
• Ensure approved recipes, portion standards, and plating guides are followed during every service.
• Prepare daily market lists and verify the quality and quantity of received ingredients.
• Support the Executive Chef and Sous Chef with menu planning, recipe development, and food costing.
• Propose culinary promotions, special menus, themed events, and new dining concepts.
• Inspect buffets before opening and throughout service, ensuring correct presentation, replenishment, and food labels.
• Organize kitchen assignments, work schedules, and production priorities according to expected business levels.
• Maintain sufficient ingredient stocks through accurate forecasting, requisitioning, and storage control.
• Monitor food leaving the kitchen and address quality or presentation concerns immediately.
• Apply HACCP procedures and hotel food safety standards across all kitchen activities.
• Coordinate with outlet supervisors so service teams understand dishes, ingredients, and current promotions.
• Respond professionally when guests request information or recommendations about menu items.
• Review guest observations with the Executive Chef and help implement appropriate improvements.
• Recommend adjustments to workflows, menus, or procedures that improve speed, consistency, and cost control.
• Maintain punctuality, professional grooming, and compliance with hotel policies throughout the team.
• Assist other culinary areas when business demand requires operational support.

Ideal Profile This position requires a confident kitchen professional with 4-5 years of relevant experience in a 4-5 star hotel. Candidates should hold a diploma or degree in vocational hospitality, culinary arts, or a closely related discipline. The preferred candidate understands the pace and precision of an upscale hotel kitchen. They should be comfortable directing a brigade, checking deliveries, planning production, managing buffet service, and coordinating with several hotel departments. A practical leadership style is important. The role calls for someone who can maintain calm during busy service periods, give clear instructions, coach developing chefs, and protect quality without delaying guest orders.

• High-volume hotel kitchen operations
• Menu planning and recipe development
• Food costing and portion control
• HACCP and food hygiene procedures
• Buffet setup and replenishment control
• Ingredient inspection and stock planning
• Kitchen requisitioning and storage practices
• Plating and presentation supervision
• Culinary team scheduling and task allocation
• On-the-job kitchen training
• Equipment safety and maintenance coordination
• Guest-facing menu knowledge
• Service recovery and quality improvement
• Kitchen logbooks and shift handovers

Why Join Us

Accor offers an established Hospitality environment where culinary professionals can strengthen their leadership experience and gain exposure to international operating standards. The scale of the hotel network creates room for continued learning and career movement across properties and markets. Employees can access learning programs through Accor Academies, discounted hotel rates through an employee benefit card, and opportunities to participate in corporate social responsibility initiatives. This role also provides direct involvement in menu innovation, food promotions, and the continuing development of a premium dining operation.

About the Company

Accor is an international hospitality group operating hotels and distinctive accommodation brands across global markets. The company supports professional development through structured learning, property-level experience, and internal career opportunities while encouraging teams to contribute ideas that improve modern hospitality.

Hotel Cashier - Guest Payment Operations

Hotel Cashier - Guest Payment Operations Job Snapshot Role: Hotel Cashier - Guest Payment Operations Location: Dubai, United Arab Emirates Industry: Hospitality Function: Retail-Counter Sales and Cashier Experience: Previous cashier or luxury hotel guest service experience Job Type: Full-time Position Overview Accor is hiring a Hotel Cashier - Guest Payment Operations professional in Dubai, United Arab Emirates, for a Hospitality opportunity focused on accurate guest billing and secure payment handling. The role supports hotel outlets and Front Office operations by processing settlements, maintaining cash controls, verifying payment documents, and completing shift remittances correctly. This position requires close attention to every transaction because cash shortages, incomplete records, open checks, or incorrectly approved payments can affect both guest confidence and financial reporting. The cashier will combine dependable payment administration with polished service in a fast-moving luxury hotel environment.

Job Details Country: United Arab Emirates City: Dubai Industry: Hospitality Function: Retail-Counter Sales and Cashier Salary: 2500-4500 Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context The Hotel Cashier manages guest settlements across relevant hotel outlets while following established cash, card, room-charge, and gift certificate procedures. The purpose of the role is to protect revenue, maintain a clear audit trail, and ensure guests receive accurate bills and professional assistance. Each shift involves balancing a house bank, checking payment details, preparing remittance envelopes, recording cash drops, and closing outstanding checks. The cashier must also recognize payment exceptions and refer uncertain transactions to the appropriate manager before completing them.

• Present guest checks and folios clearly before accepting payment.
• Confirm the amount received and return the correct change for cash transactions.
• Maintain the assigned house bank at its approved value throughout the shift.
• Report and settle cash shortages according to the hotel 's financial control procedures.
• Place shift cash sales in a properly completed remittance envelope.
• Record cash drops on the Daily Cash Drop Sheet in the presence of Security.
• Obtain the required witness verification and signature for every deposited envelope.
• Secure cash remittances in the designated drop safe at the end of the shift.
• For credit card settlements, verify the cardholder signature, expiry date, transaction value, and applicable card status requirements. The payment total must match the guest check together with any authorized gratuity.
• When a guest charges an outlet bill to a room, compare the name on the check with the name displayed in the hotel system. Request additional identification whenever the information cannot be verified confidently.
• Explain politely that personal and company cheques are not accepted in hotel dining outlets.
• Direct guests presenting foreign currency to the Front Desk for conversion into UAE dirhams.
• Check gift certificates for validity, value, authorization, expiry date, and usage conditions.
• Attach redeemed certificates to the corresponding guest check before securing the documents with the cash drop.
• Review Micros before outlet closure and immediately report any open checks to the Outlet Manager.
• Process guest checks and billing records accurately through Fidelio and relevant hotel systems.
• Follow established procedures for transferring and documenting cash with the General Cashier.
• Keep transaction records organized and ready for reconciliation or audit review.
• Assist guests with payment questions in a calm, discreet, and service-focused manner.
• Support other hotel areas when operational demand requires additional assistance.
• Participate in task force assignments connected with new hotel openings when requested.

Ideal Profile The preferred candidate has previous cashier experience or has worked in a guest-facing position within a luxury hotel, resort, restaurant, or comparable Hospitality environment. Success in this role depends on accuracy, personal integrity, and the ability to remain organized during busy service periods. Candidates should be comfortable handling cash, cards, room charges, and supporting documents while maintaining a professional conversation with guests. A suitable applicant will also demonstrate:

• Strong numerical accuracy and careful transaction checking
• Clear communication with guests, managers, Security, and finance colleagues
• Confidence when explaining payment restrictions or requesting identification
• Discretion when handling guest and financial information
• Consistent grooming, punctuality, and workplace discipline
• Flexibility to support changing hotel and outlet requirements

Skills Set Fidelio guest billing Micros point-of-sale operations Cash and house bank management Credit card verification Room-charge settlement Gift certificate processing Cash-drop documentation Shift reconciliation Guest folio review Foreign currency payment guidance Payment exception handling Open-check monitoring Financial record accuracy Guest complaint resolution Luxury hotel service standards

Why Join Us

This position offers practical experience in hotel revenue control, payment systems, and luxury guest service within an internationally recognized Hospitality group. The operational exposure can support future development into Front Office, outlet supervision, income auditing, or hotel finance roles. Accor employees may benefit from discounted rates across participating properties, structured learning through company academies, and opportunities to develop within individual hotels or across the wider network. Team members can also contribute to corporate social responsibility programs and hotel improvement initiatives.

About the Company

Accor is a global hospitality group with a broad portfolio of hotel brands and properties. Its teams serve guests across different market segments while maintaining structured operational, financial, and service standards. The company supports continuous learning and provides career pathways across hotel departments and international locations.