Cards Channel Growth Lead – UAE

HSBC; Dubai; On-site; AED 300,000 - 500,000; Full time

Job summary

HSBC in the United Arab Emirates seeks a Cards Channel Manager to oversee outsourced sales teams across the UAE for International Wealth and Premier Banking, driving growth and strong governance with third parties. The role focuses on multi-product sales, risk oversight, and partner relationships to expand channels and deliver excellent customer outcomes.

The ideal candidate brings deep experience in high-net-worth product suites, proven leadership, and a track record of building corporate

Qualifications

• Bachelor's degree and UAE visa eligibility.
• Strong knowledge of IWPB products and services.
• Proven leadership and sales experience with high-net-worth clients.
• Excellent communication and negotiation skills.

Responsibilities

• Lead outsourced sales teams across the UAE, setting performance expectations and providing coaching and field support.
• Drive customer acquisition for accounts, credit cards and personal lending offering multi product range through approved channels.
• Manage third-party governance , including service levels, staffing, invoices, documentation and issue escalation.
• Ensure compliance and control standards , including approved sales journeys, regulatory requirements and customer-contact methods.
• Build corporate partnerships and expand channels through activations, kiosks, events and new sales locations.
• Deliver excellent customer outcomes by monitoring quality, handling complaints and maintaining consistent service standards.

Skills

IWPB product knowledge

Multi-product sales

People management

Business development

Communication skills

Risk & compliance awareness

Education

Bachelor's degree

Job description

HSBC in the United Arab Emirates seeks a Cards Channel Manager to oversee outsourced sales teams across the UAE for International Wealth and Premier Banking, driving growth and strong governance with third parties. The role focuses on multi-product sales, risk oversight, and partner relationships to expand channels and deliver excellent customer outcomes.

The ideal candidate brings deep experience in high-net-worth product suites, proven leadership, and a track record of building corporate