Sales Team Lead - Credit Card Growth & Coaching

Mashreq Bank PSC; United Arab Emirates; On-site; AED 90,000 - 120,000; Full time

Job summary

Mashreq Bank PSC in United Arab Emirates seeks an experienced sales leader to drive credit card acquisition and balance-building through direct channels. You will manage a field team, guide performance, and ensure compliant operations in a dynamic market environment.

The role requires strong coaching, target focus, and ability to align sales activities with strategic objectives while maintaining high service standards.

Qualifications

• Experience leading direct sales teams in financial services.
• Proven ability to hit monthly targets and build sales pipelines.
• Strong coaching and performance management skills.
• Ability to manage compliance and regulatory requirements.

Responsibilities

• Achieve Sales Targets: Deliver monthly credit card acquisition and balance-building goals through direct sales channels.
• Lead Management: Ensure effective utilization of leads, monitor allocation, and implement customer engagement strategies.
• Drive Productivity: Set clear performance goals for the team, track daily activity, and monitor conversion rates.
• Sales Effectiveness: Develop impactful sales pitches and objection-handling techniques to maximize customer acquisition.
• Team Coaching: Mentor and motivate the sales team, providing structured feedback and support to improve performance.
• Compliance & Quality: Ensure all sales activities adhere to regulatory and compliance standards while maintaining high service quality.
• Performance Analysis: Review sales reports and KPIs to identify gaps, opportunities, and areas for improvement.
• Recruitment & Training: Hire, train, and certify direct sales agents, building a high-performing team with low attrition.
• Collaboration: Work closely with Sales Strategy and Product teams to align field activities with business objectives.
• Continuous Improvement: Adapt sales strategies based on market trends, customer insights, and competitive positioning.

Skills

Direct sales leadership

Target achievement

Sales pipeline management

Coaching & mentoring

Compliance awareness

Performance analytics

Job description

Mashreq Bank PSC in United Arab Emirates seeks an experienced sales leader to drive credit card acquisition and balance-building through direct channels. You will manage a field team, guide performance, and ensure compliant operations in a dynamic market environment.

The role requires strong coaching, target focus, and ability to align sales activities with strategic objectives while maintaining high service standards.